• Partner and collaborate with senior management to advise on employee relations issues and create and implement policies company-wide• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)• Create and implement HR initiatives, processes, and policies including Tuition Reimbursement, Onboarding, Disciplinary Program, and Inclement Weather• Ensure activities and processes are in compliance with all state and federal employment laws and regulations• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention• Support office and front-line employees with inquiries and HR service needs

• Lead and manage an HR team to ensure we execute our people initiatives, provide great internal customer support, and drive HR functional excellence and process improvement• Partner with business leaders and senior operations management to make high level decisions• Support a 24/7 environment that has multiple shifts and a significant staffing ramp • Demonstrate a hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement

PEOPLESOFT:• Ensure data integrity in HRIS (Peoplesoft) systems.• Maintain HRIS systems: enter new employees, issue time cards, and update employee information, Benefits Enrollments, etc.• Track attendance: coordinate with managers to ensure employees are on the correct schedule pattern and crew sheets.• Completing and distributing daily and weekly reports to Fulfillment Center (FC) managers and corporate office. Compiling all new-hire data and entering into PeopleSoft.PAYROLL:• Coordinate with managers, using labor tracking tools, to ensure employees are on the correct schedule patterns. • Completing and distributing reports as needed by FC managers and corporate offices. Provide frequent customer service regarding payroll, benefits, scheduling, etc.ADMINISTRATIVE:• Assist internal customers with benefits, orientation, and stock inquiries.• Assist Recruiting/Safety Department, as necessary (new hire orientations, safety talks, interview loops and coordination)• Conduct administration portion of new-hire orientation.• Liaison with department managers and security for administration of badge process for building access and timekeeping.• Calculate turnover metrics for salaried and hourly associates.• Complete employment and payroll verification.• Organize all HR department records, employment files and maintains operation of office equipment• Maintain several HR spreadsheets related to workers compensation, LOA, stock, etc.

• Embody and exhibit company values as the first point of contact for EFM potential customers • Problem solve issues related to vehicle maintenance, roadside assistance, and rental reservations• Partner with and assist EFM groups to ensure weekly and quarterly team goals are met• Process and research credit card authorization for repair facilities

• Engage prospective students and families by leading tours of Webster University• Represent the University in a professional and knowledgeable manner• Provide information and care to visitors at Webster’s Office of Admissions

• Schedule phone screens and interviews with candidates as well as internal interview teams• Conducted and assisted with phone screens• Update and reorganize the company's Official Employee, Seasonal, and Management Handbooks by adding new policies• Presented during company wide meeting to inform employees of new policies• Maintain Job Summaries for various new positions as well as update all Job Summaries for current employees• Work with Talent and Development Coordinator on employee development opportunities• Create and administer Facebook and LinkedIn pages for company

• Answer inquiries, submit merchandise orders, and schedule parties under a time recommendation• Received top customer satisfaction percentage in center from June 2014 to October 2014• Train new associates while completing daily tasks • Use multiple proprietary computer applications • Achieved 100 percentage of calls logged every period since hired

• Worked collaboratively with the Student Administrator, Leadership Coordinator, and PCs to coordinate daily logistics with respect to experiential training sessions including budgeting and scheduling • Traveled nationally to a university to facilitate week-long leadership seminars to upcoming high school seniors• Delivered leadership curriculum to both small and large groups through interactive and dynamic workshops, communication and modeling skills to develop them into more effective leaders

• Regulate rules to ensure safety and fun at all exhibits.• Clean and prepare exhibits and other public areas for future use.• Wear a costume and interact with families through song and dance for hour increments.