Anna Kovac Email & Phone Number

Adelaide, SA, AU

- Support the Building and Planning teams in managing development applications via the PlanSA portal- Organise public notifications for notified developments- Respond to development questions from internal and external stakeholders in person, over the phone and via email- Work with a diverse range of applicants in the assessment of development applications.

• Support the Library Creative and Digital Programs Coordinator with program planning, partnerships and processes to ensure effective delivery of programs, events and exhibitions.
• Deliver and support programs, exhibitions and events.
• Provide excellent customer service to people from different cultures and demographics.
• Operate flexibly; think creatively; work autonomously.
• Use and inspire a passion for lifelong learning.
• Utilise excellent written and verbal communication and administrative skills.

• Provide daily creative program administration and coordination to the Programs Team in respect to the development, implementation and review of programs, events and partnerships to support the delivery of the CoA.
• Develop and maintain relationships with customers and stakeholders to identify opportunities to establish new activities and events across the Library Service.
• Liaise and coordinate with Community & Culture and other Council programs as required under the direction of the Library, Programs Planner.
• Manage daily creative program operations across the library service and support partners in the delivery of programs, developing strong collaborative relationships to ensure a consistent, achievement focussed approach.
• Lead, support, motivate and develop Customer Service Representatives and volunteers and the Library Storytelling Team in the delivery of excellent customer service.
• Develop and deliver program training and supporting documentation for creative program delivery across the library service under the direction of the Library Programs Planner.

• Develop, evaluate and recommend digital literacy resources for both face to face andonline delivery.
• Exploit new technologies to support the Library’s contribution to the acquisition of theGraduate Qualities and building research capacity.
• Deliver training using appropriate technology, presentation techniques and groupfacilitation skills.
• Liaise with Learning Advisors and Academic Librarians to determine assignment relatedenquiry trends to inform the development of Digital Literacy resources.
• Identify and evaluate information resources, including Open Education Resources, foraccess or purchase, that reflect the requirements of academic programs.
• Provide expert assistance to clients with complex information and resource discoveryneeds and strategies which showcase their research outputs.

Adelaide, Australia

• Deliver excellent customer service to patrons through assistance with searching, identifying, acquiring and loaning library items, as well as recommending Council programs and events.
• Develop and run baby-time sessions on a weekly basis, including interactive elements of songs and images.
• Create displays for events and days of significance that utilise and celebrate the Library collection.
• Use Workflows to process items for holds, transits and shelving.
• Follow WHS procedures when undertanding all tasks.

Adelaide, Australia

• Supervise a team of volunteers to catalogue various documents and items within business' collections.
• Develop and follow an archival management plan.
• Liaise with internal stakeholders about the collection, its significance, and status of the projects.
• Train new volunteers in manual and archival handling.

Master'S Degree, City/Urban, Community And Regional Planning

Graduate Diploma, Information Management (Library And Information Management)

Bachelor Of Arts - Ba, History

Master Of Urban And Regional Planning