Dedicated professional with 6 years of experience in the sales industry and communication. Confident in my ability to build trusting relationships with businesses, understand their needs, and connect those needs to the company's solutions. Committed to self-development and contributing to team success.
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Chief Operating OfficerNetmeet Jun 2023 - PresentKyiv City, Ukrainekey responsibilities: * Building and maintaining relationships with internal and external stakeholders. * Communicating effectively with stakeholders to ensure alignment, transparency, and trust.* Monitoring financial performance and key performance indicators to track progress and identify areas for improvement.* Making data-driven decisions and recommendations to optimize resource allocation. * Participating in the development of business strategies and long-term plans to drive growth and profitability.* Providing strategic guidance and insights.* Identifying opportunities for business expansion, diversification, or innovation.* Leading the execution of strategic initiatives and projects to achieve organizational objectives.* Overseeing day-to-day operations and business activities to ensure efficiency and effectiveness.* Developing and implementing operational policies, procedures, and standards to drive organizational excellence.* Leading cross-functional teams and departments to achieve business objectives and strategic goals.* Monitoring and optimizing operational processes and workflows to enhance productivity and performance.* Collaborating with the CEO to develop and implement strategic plans and initiatives that drive growth and profitability. -
Sales And Account ManagerNetmeet Metaverse Sep 2021 - Jun 2023Kyiv City, Ukrainekey responsibilities: * Ensuring high levels of customer satisfaction by providing responsive and proactive support.* Addressing client concerns or issues in a timely and effective manner.* Building and maintaining strong relationships with key clients and customers.* Serving as the primary point of contact for client inquiries, requests, and concerns.* Understanding client needs and objectives to provide tailored solutions and support.* Negotiating contract terms, pricing, and service level agreements with clients to ensure mutual satisfaction and success.* Analyzing sales data to identify trends, strengths, and areas for improvement.* Implementing corrective actions and adjustments to optimize sales effectiveness. -
Account ManagerSolutions Mar 2021 - Sep 2021Kyiv City, UkraineKey responsibilities:* Understanding client needs and objectives to provide tailored solutions and support.* Developing account plans and strategies to achieve revenue growth targets.* Collaborating with internal teams to ensure delivery of services and solutions that meet client expectations.* Monitoring account performance and identifying opportunities for improvement or expansion.* Conducting regular reviews and strategy sessions with team to assess progress and explore new opportunities.* Providing strategic guidance and recommendations based on industry trends, market insights, and best practices.* Generating regular reports and updates on account performance, sales activities, and pipeline management.* Analyzing sales data and metrics to identify trends, opportunities, and areas for improvement.
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Sales ManagerSolutions Jul 2020 - Apr 2021Kyiv, UkraineKey responsibilities:* Establishing and nurturing relationships with prospective and existing customers.* Conducting product demonstrations and presentations to showcase features and benefits.* Staying informed about product features, specifications, and benefits.* Conducting ongoing training to deepen product knowledge and sales skills.* Providing accurate and detailed information to customers to address inquiries and objections effectively.* Understanding customer needs and providing tailored solutions to meet their requirements.* Managing the entire sales process from prospecting to closing.* Monitoring market trends, competitor activities, and customer feedback.* Following up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.* Resolving customer concerns or issues in a timely and professional manner.* Acting as a point of contact for customer inquiries, complaints, or requests.* Collaborating with customer support teams to ensure prompt resolution of issues and enhance customer satisfaction.
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Restaurant ManagerUsg Holding Jul 2019 - Jul 2020Kyiv, Kyiv City, UkraineKey responsibilities:* Creating work schedules and managing payroll.* Providing ongoing feedback and coaching to employees.* Hiring, training, and supervising staff.* Ensuring excellent customer service standards are maintained.* Resolving customer complaints or issues in a timely and effective manner.* Monitoring customer satisfaction and implementing improvements as needed.* Overseeing daily operations of the restaurant, including opening and closing procedures.* Monitoring inventory levels and ordering supplies as needed.* Fostering a positive work environment and promoting teamwork.* Providing leadership and guidance to staff members.* Recognizing and rewarding employee performance.
Anna Krupka Education Details
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Tourism And Travel Services Management -
Tourism And Travel Services Management
Frequently Asked Questions about Anna Krupka
What company does Anna Krupka work for?
Anna Krupka works for Netmeet
What is Anna Krupka's role at the current company?
Anna Krupka's current role is COO at netMEET metaverse by ZLab Tech.
What schools did Anna Krupka attend?
Anna Krupka attended Kyiv National University Of Trade And Economics (Knute), Kyiv National University Of Trade And Economics (Knute).
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Anna Krupka
Benton Harbor, Mi -
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