Anna Krupka Email & Phone Number

Kyiv City, Ukraine

key responsibilities: * Building and maintaining relationships with internal and external stakeholders. * Communicating effectively with stakeholders to ensure alignment, transparency, and trust.* Monitoring financial performance and key performance indicators to track progress and identify areas for improvement.* Making data-driven decisions and recommendations to optimize resource allocation. * Participating in the development of business strategies and long-term plans to drive growth and profitability.* Providing strategic guidance and insights.* Identifying opportunities for business expansion, diversification, or innovation.* Leading the execution of strategic initiatives and projects to achieve organizational objectives.* Overseeing day-to-day operations and business activities to ensure efficiency and effectiveness.* Developing and implementing operational policies, procedures, and standards to drive organizational excellence.* Leading cross-functional teams and departments to achieve business objectives and strategic goals.* Monitoring and optimizing operational processes and workflows to enhance productivity and performance.* Collaborating with the CEO to develop and implement strategic plans and initiatives that drive growth and profitability.

Kyiv City, Ukraine

key responsibilities: * Ensuring high levels of customer satisfaction by providing responsive and proactive support.* Addressing client concerns or issues in a timely and effective manner.* Building and maintaining strong relationships with key clients and customers.* Serving as the primary point of contact for client inquiries, requests, and concerns.* Understanding client needs and objectives to provide tailored solutions and support.* Negotiating contract terms, pricing, and service level agreements with clients to ensure mutual satisfaction and success.* Analyzing sales data to identify trends, strengths, and areas for improvement.* Implementing corrective actions and adjustments to optimize sales effectiveness.

Kyiv City, Ukraine

Key responsibilities:* Understanding client needs and objectives to provide tailored solutions and support.* Developing account plans and strategies to achieve revenue growth targets.* Collaborating with internal teams to ensure delivery of services and solutions that meet client expectations.* Monitoring account performance and identifying opportunities for improvement or expansion.* Conducting regular reviews and strategy sessions with team to assess progress and explore new opportunities.* Providing strategic guidance and recommendations based on industry trends, market insights, and best practices.* Generating regular reports and updates on account performance, sales activities, and pipeline management.* Analyzing sales data and metrics to identify trends, opportunities, and areas for improvement.

Kyiv, Ukraine

Key responsibilities:* Establishing and nurturing relationships with prospective and existing customers.* Conducting product demonstrations and presentations to showcase features and benefits.* Staying informed about product features, specifications, and benefits.* Conducting ongoing training to deepen product knowledge and sales skills.* Providing accurate and detailed information to customers to address inquiries and objections effectively.* Understanding customer needs and providing tailored solutions to meet their requirements.* Managing the entire sales process from prospecting to closing.* Monitoring market trends, competitor activities, and customer feedback.* Following up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.* Resolving customer concerns or issues in a timely and professional manner.* Acting as a point of contact for customer inquiries, complaints, or requests.* Collaborating with customer support teams to ensure prompt resolution of issues and enhance customer satisfaction.

Kyiv, Kyiv City, Ukraine

Key responsibilities:* Creating work schedules and managing payroll.* Providing ongoing feedback and coaching to employees.* Hiring, training, and supervising staff.* Ensuring excellent customer service standards are maintained.* Resolving customer complaints or issues in a timely and effective manner.* Monitoring customer satisfaction and implementing improvements as needed.* Overseeing daily operations of the restaurant, including opening and closing procedures.* Monitoring inventory levels and ordering supplies as needed.* Fostering a positive work environment and promoting teamwork.* Providing leadership and guidance to staff members.* Recognizing and rewarding employee performance.

Master'S Degree, Tourism And Travel Services Management

Bachelor'S Degree, Tourism And Travel Services Management