Anna K. Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Lehi, Utah, Us

- Developed and deployed over 100 chatbots, leading to a significant improvement in customer satisfaction and engagement for clients in various industries- Increased intent classification accuracy resulting in an overall improvement in the performance of the ML models.- Analyzed large volumes of unstructured text data, identifying relevant patterns and trends, leading to improved decision-making and insights.- Designed interactive reports and analytics, providing real-time insights into NLU performance and enabling the optimization of conversational agent performance.- Created scripts that calculate QA accuracy and feedback for interns, resulting in improved quality assurance processes and increased efficiency in training new team members.

Киев, Ua

- Developed domain-specific lexical databases, leveraging Python (NLTK), resulting in improved performance of natural language processing tools for targeted industries or subjects.- Wrote custom rules for constituency parser to accurately identify and extract named entities from various unstructured text sources, including customer reviews and articles.- Constructed ontologies and conducted data annotation for extracted entities, enhancing the accuracy and efficiency of downstream tasks, such as text generation.- Created customizable templates with fillable variables to streamline text generation and reduce the time and effort required to produce high-quality content.