Operations Manager
Current• Setting targets and business goals, and working alongside the team to achieve these goals• Work closely with departments to ensure all activities remain compliant• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks• Coordinating with team members to make sure that all parties are on track with project requirements, deadlines, and schedules• Meeting with team members to identify and resolve issues• Develop and maintain partnerships with third-party resources, including vendors and researchers• Establishing effective communication plans and ensuring their execution• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget• Obtaining customer acceptance of project deliverables• Managing customer satisfaction• Develop detailed project plans to track progress• Report project outcomes and/or risks to the appropriate management channels• Scheduling training sessions and workshops for staff and clients