Anna Larranaga Email & Phone Number

- I create and execute marketing campaigns for over a dozen in-person and virtual conferences hosted by Railway Age, Railway Track & Structures, and Marine Log magazines.- I write copy and build HTML marketing emails using Uplink PostUp- I create graphic asset for emails and social media posts- I help manage on-site event operations to ensure positive attendee experiences, including checking in attendees, assisting with tech and presentations, and liaising with food and beverage staff.- I facilitate speaker trainings and troubleshoots technical issues for virtual events

I served a critical role in building and developing The Nordly, a satire site dedicated to the upper midwest, prior to its launch in September 2018. I now supervise the editorial team: evaluating headline submissions, curating content for the site, and constructively editing articles submitted by contributors. I developed the curriculum used in our writers workshops and oversee our other revenue streams, including merch and our Patreon.

- Wrote marketing copy promoting national conferences in the automotive aftermarket including marketing emails, print ads, digital ads, and social media posts.- Worked directly with brands like Valvoline, interviewing subject matter experts to create sponsored articles that established thought leadership in the industry. Articles were published in Ratchet+Wrench Magazine, FenderBender Magazine, National Oil and Lube News, and Modern Tire Dealer.- Curated content for monthly newsletters- Created email campaigns for sponsored webinars

- Wrote and researched scripts and outlines for Fraudsters, a podcast on the Last Podcast Network- Created social media copy- Pulled clips from previous episodes and used them to create videos for social posts using Snackable.ai

- Served on the communications team for Nick Kor's campaign for Minneapolis City Council- Created emails in Mailchimp and Action Network to communicate with neighborhood residents and campaign supporters- Built the communications calendar, which tracked all of the campaign's written communications- Wrote and offered feedback on campaign copy- Provided voiceover for video content

- Created marketing emails for in-person and virtual engineering events, editing copy and HTML- Wrote and created images for the company's monthly newsletter- Crafted daily social media posts for Alignex as well as its sister company EXBuild- Reviewed and edited written content from other marketing team members- Created and edited website landing pages in Hubspot- Pulled reports for email performance and event attendance- Communicated leads from marketing efforts to sales- Performed regular CRM data maintenance

Greater Minneapolis-St. Paul Area

Performed administrative tasks as temporary staff for a variety of companies in the Twin Cities metro area, including:- Data Entry (CRM experience with Salesforce, Zoho, and Microsoft Dynamics)- Reception and Office Management- Answering phones and outbound call center work- Invoicing- Appointment Scheduling- Managing Inventory- Mail merges and operating postage meters- Extensive use of FedEx Ship Manager- Document Filing

Minneapolis, Minnesota, United States

Performed administrative tasks as temporary staff for a variety of companies in the Twin Cities metro area, including:- Data Entry (CRM experience with Salesforce, Zoho, and Microsoft Dynamics)- Reception and Office Management- Answering phones and outbound call center work- Invoicing- Appointment Scheduling- Managing Inventory- Mail merges and operating postage meters- Extensive use of FedEx Ship Manager- Document Filing

Greater Minneapolis-St. Paul Area

- Developed comedic content about local news and politics for monthly shows - Produced filmed segments for the show, coordinating and conducting interviews and assisting with the video editing process- Peer reviewed scripts from other team members and offered constructive feedback on content- Performed on stage and in pre-recorded sketches- Operated the teleprompter

Worked daily at the front desk of the boutique hotel property during its first year of operation, serving as the primary point of contact for the guest and ensuring a quality guest experience from check in to checkout- Lead morning interdepartmental meetings, facilitated communication between the guest and other departments (housekeeping, food and beverage, events)- Assigned rooms, accommodated guest room requests, executed room drops and amenity deliveries- Addressed guest complaints and concerns, remedying the situation and ensuring positive guest experiences- Answered and directed phone calls, created room reservations- Demonstrated local knowledge, recommending restaurants and cultural hotspots to guests- Monitored the lobby and made sure the space was clean and presentable- Assisted housekeeping during high demand times, stripping beds and helping clean rooms

Moorhead, Minnesota, United States

Provided excellent customer service to guests staying at one of the top Courtyard by Marriott properties in the country. Created reservations, facilitated check ins and check outs, resolved guest issues and complaints, and offered recommendations for local restaurants.

Moorhead, Mn

- Assisted with creation and distribution of marketing materials for the theatre department - Wrote newsletters, blog posts, press releases, and production programs- Facilitated poster distribution- Created a post-show talkback event that included guest speakers from across campus- Helped staff and operate the box office

Greater New York City Area

Served as personal resource for guests of Lincoln Center as a member of the Visitor Services team both in the office and at events.- Created a management system for Lincoln Center’s brochure inventory- Worked in the office answering guest service emails, writing newsletters, crafting social media posts, and performing other administrative tasks. - Performed duties at Lincoln Center's summer festival performances including: managing rush lines, answering guest questions, and addressing guest concerns.