• Utilized Salesforce to upload documents and track tasks• Communicated needs with Applicants to qualify for ReBuild NC program• Assisted Eligibility team with applicant’s storm damage tie-back verification• Requested proof of occupancy from utility companies and county tax departments

• Managed Direct-to-Consumer and Amazon Seller Central Orders• Provided back-up support to Customer Service Personnel• Instructed Third Party Logistics preferred shipping methods• Assisted team members with Administrative skill sets

 Reception: answer and screen phone calls, take messages and answer questions within capability. Serve as administrative support to staff; organize data for monthly, weekly, quarterly and yearlyreports. Organize and maintain office files, keep event and program documents current. Maintain gift shop inventory, keep stock neat and accurately tracked at all times. Monitor volunteer calendar, ensure all events are posted and filled in a timely manner. MEPS Center Supply Management: Monitor needs of the MEPS Center. Deliver supplies to MEPSusing USO of NC vehicle. Monitor Community Coffee usage in locations and complete monthly order by set deadline. Manage and track in-kind donor relationships and document for monthly reporting. Prepare acknowledgement letters for the signature of the Director for both in-kind and cashcontributions on a weekly and monthly basis. Assist in the management of off-site storage facilities, serve as a knowledgeable resource related toquantities and locations of key supplies and materials. Monitor supply on hand, condition andaccessibility. Maintain USO of NC vehicle records, ensuring monthly detailing, oil changes, preventative.maintenance and license requirements are kept up to date. Manage center Facebook account maintenance, and compile media alerts under the guidance of thecenter leadership and state Communications Director. Assist with the implementation of special events and programs to include acquiring and organizingphotos to meet partnership reporting requirements. Keep staff informed of follow-ups and potential problems on a daily basis. Actively participate in staff meetings. Participate in USO of NC community activities and special events as assigned by the Area Director.

Post Payments that come in for Customer's InvoicesResearch Denials and Misdirected ChecksCorrespond with Credit and Collections

Corriograph 45 Minute Work Outs for 4-15 ParticipantsEnsure Water SafetyUtilize Water Aerobic Equipment

Prepare Auditor's Call SchedulesMail Out Corresponce LettersOutsource Audits that Needed to be Face-to-Face

Assist Customers with Retail PurchasesFulfil Internet OrdersBalance Point of Sales on a Routine Basis

Order Boat/Motor Parts for Customers and MechanicsGreet Customers for both Sales and ServiceMaintain Proper NC Wildlife Accredidation