Anna T.'s Location
Dallas, Texas, United States, United States
Anna T.'s Contact Details
Anna T. work email
- Valid
- Valid
- Valid
Anna T. personal email
n/a
About Anna T.
Leader and High Performer | Passionate about People Leadership | Inspiring CommunicatorSpecialties: Leadership, Finance, Strategic Relationship Management, Professional Networking, Strategic Account Management, Contract Negotiation, Communication, Presentation, Reporting and Analysis, Consulting, SaaS
Anna T. Work Experience Details
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Senior Manager, Client ManagementAmerican Express May 2024 - PresentNew York, Ny, Us -
Director Of Account Management & Customer Success, UsHrs Group Oct 2023 - May 2024Köln, Nordrhein-Westfalen, DeI lead Account Management and Customer Success for the HRS Enterprise division in the US. -
Director, U.S. Large Market & Global Client Group Industry Verticals – Client ManagementAmerican Express Apr 2022 - Oct 2023New York, Ny, UsI lead a team of 3 to 4 Account Managers in our Large & Global Verticals with experience specifically in Healthcare, Energy, and Construction.
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Senior Manager, Client ManagementAmerican Express Oct 2017 - May 2022New York, Ny, Us• Accepted in to the highly competitive 2021 American Express Ready to Lead program• Recipient of the 2019 American Express Chairman's Award - a program recognizing the company's top 3-5% of colleagues each year who achieve exceptional outcomes in their role, are noted high performers, and exhibit key skills• Co-collaborating on a team of 3 to design and roll-out a nationwide software tool via Tableau CRM that will provide company-wide Client Manager opportunity visibility and transparency while driving more closed opportunities and efficient pipelines• Creator and Lead on Development Plan Buddies, a program designed to improve colleague Development Plan Goals• Managing 90-100 strategic B2B and B2C relationships with large accounts • Leveraging internal and external partnerships to further promote multiple programs for American Express acceptance • Engaging key decision makers to discuss American Express resources and account details • Presenting client facing, in-person account reviews regularly to leadership teams and key contacts in finance, marketing, and sales departments • Identifying opportunity to increase client revenue
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Senior Account ManagerSterling Talent Solutions Jul 2016 - Sep 2017Independence, Ohio, Us• Responsible for over $3.2 million in annual revenue from top-tier accounts including Salesforce.com, The City of Denver, Pinnacle Entertainment, Sabre, and Texas A&M• Acted as a strategic and technical consultant to my client base by being the “go-to” person for strategic account needs• Ensured end-to-end completion and proper communication for all projects and implementation• Identified and developed multi-level relationships with key decision makers to ensure retention and relationship stability • Conducted regular business reviews using value add propositions to mitigate client risk and enhance background screening programs• Monitored and analyzed development and strategic progression for all clients• Created strategic account plans• Implemented long term client contract agreements• Proposed additional products and services to expand footprint with existing accounts• Set demonstration meetings for clients needing technical assistance -
Senior Account ManagerActive Network Feb 2015 - Jul 2016Plano, Tx, Us• Worked closely with the software development team on new product capabilities and roadmaps using JIRA• Developed ongoing relationships with new and existing accounts in a book of business of about 300 organizations with over $2 million in annual revenue• Negotiated and renewing existing contract terms and identifying up-sell opportunities• On-boarded and developed new organizations in the software• Consulted with organizations on software needs and online and offline Business-to-Consumer marketing strategies• Explained and reinforced Business-to-Business partnerships and contract terms• Conducted software demonstrations, presentations, and training• Oversaw implementation and marketing projects to ensure a smooth process and successful completion• Tracked revenue and reported on trends to management and executives using Excel, PowerPoint, and Salesforce.com• Represented ACTIVE Network for industry trade-shows and conferences as well as in-market client visits -
Senior Account ManagerGroupon Jun 2013 - Feb 2015Chicago, Il, Us• Responsible for lifecycle relationship management of a Merchant book for a team with an annualized revenue of $140M while utilizing Salesforce.com to track reporting and manage pipelines• Identified opportunities to improve merchant experience, revenue, on-site sales, email marketing, and to reduce attrition • Fully prepared roughly 25 high value merchants a week to launch on the Groupon site• Maintained 400 accounts in all areas of the sales and business process, both before, during, and after their marketing campaign is launched including brand management and online strategy initiatives• Consulted with merchant’s nationwide on initiatives to further their online marketing and social media presence• Actively engaged in inter-department communications initiatives through the Groupon ICC -
Marketing & Account Management Coordinator (Marketing Manager)Presto Reviews Apr 2011 - Nov 2012Matteson, Illinois, Us• Assisted with the implementation and execution of Presto Review sites. Provided excellent B2B communication skills and ongoing training.• Created and formatted reports using Excel and Google Analytics that showed traffic and results as well as search position for key metrics of core internal products• Conducted webinars using GoToMeeting as needed for demo purposes, additional training for clients clients, and as a sales tool to secure new accounts. • Maintained customer database using SalesForce as well as assisted with all organization and activities associated with and effecting the company schedule• Created a successful internship program as well as training documents for anticipated new hires -
Dealer Experience ConsultantClassified Ventures/Cars.Com Feb 2010 - Apr 2011Chicago, Il, Us• Entrusted with over 190 accounts and nearly $316,000 in monthly revenue for three designated markets• Developed and maintained strategic market and client relationships • Provided ongoing advertising consultation and customer service to 100% of customer base monthly• Assisted nine Field Sales Representatives in market growth, retention, training, and upselling• Customized and reviewed reports primarily using BOXI and Excel to anticipate problems/highlight success• Created engaging newsletters, e-mails, hand-outs, how-to guides, and presentations to prove the value of Cars.com
Anna T. Skills
Salesforce.com
Account Management
Social Media
Google Analytics
Online Marketing
Leadership
Management
Public Relations
Online Advertising
Training
Social Media Marketing
Social Networking
Blogging
Marketing
Seo
Media Relations
Research
Marketing Communications
Writing
Internal Communications
Digital Marketing
Sem
Web Analytics
Web Content
Press Releases
Product Knowledge
Corporate Communications
Public Speaking
Promotions
Wordpress
Newsletters
Publicity
Analysis
Copywriting
Consulting
Anna T. Education Details
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Quincy University
Frequently Asked Questions about Anna T.
What company does Anna T. work for?
Anna T. works for American Express
What is Anna T.'s role at the current company?
Anna T.'s current role is Senior Manager, American Express.
What is Anna T.'s email address?
Anna T.'s email address is an****@****ork.com
What schools did Anna T. attend?
Anna T. attended Quincy University.
What skills is Anna T. known for?
Anna T. has skills like Salesforce.com, Account Management, Social Media, Google Analytics, Online Marketing, Leadership, Management, Public Relations, Online Advertising, Training, Social Media Marketing, Social Networking.
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