Anna Lessard Email & Phone Number

Ann Arbor, Michigan, United States

Homepoint is the nation’s third-largest wholesale mortgage lender and the 7th-largest non-bank mortgage lender with approximately $70 million in net revenue. The company works directly with brokers to originate loans that are sold to Fannie Mac, Freddie Mac, and other investors.Perform a pre-funding loan analysis to ensure loan documents and underwriting of loans were in accordance with company policies and procedures. Document findings to provide management with an accurate and detailed picture of the issues. Provide input for decision-making to identify the root cause of problems identified within the audit.• Participated in Income and Asset Special Review project to minimize areas that were high defect areas on loans.

Ann Arbor, Michigan, United States

Conducted quality control reviews on loans requested for audit by investors, agencies, insurers, and all loans in early payment default. Analyzed quality control results to identify trends and coordinated training for staff based upon trends to assist in effective problem resolution.• Increased efficiency in underwriting by performing one on one coaching with employees on errors.• Dramatically reduced loan defect findings within underwriting region month over month by overseeing the effective assessment of financial risk by underwriting associates.

Ann Arbor, Michigan, United States

Provided operational supervision that encourages superior customer service for our internal and external customers. Implemented training for senior and junior staff. Monitored team’s workflow to advise on process updates to improve the team’s ability to meet production and quality goals.• Identified areas that employees were struggling with and performed side by side trainings with employees.• Directed team while manager was out of the office.

Ann Arbor, Michigan, United States

Developed and delivered underwriting training material geared to upskill new to the mortgage industry employees. Prepared new employees to meet/exceed minimum production metrics while not sacrificing quality metrics. Performed employee recruitment which consisted of applicant screening and interviews.• Highest average of associates to graduate under my leadership in Underwriting Development Program.• Recognized by management to lead to develop and lead training for other Directors on all my methods for my team.

Ann Arbor, Michigan, United States

Mentored new to the company junior and senior staff for first 30 days. Managed daily loan production and workflow for Risk Department. Evaluated loans with post closing defects to determine of able to cure defects on loans.• Trained new employees when they joined the company.• Participated in Special Project for 3rd party vendor review to ensure that they were meeting company expectations.

Remote

Essent offers private mortgage insurance for single-family mortgage loans, providing private capital to mitigate mortgage credit risk for lenders and investors. Essent has approximately $231.8 million in revenue.Partnered with Essent to underwrite loans for Citizens National Bank to confirm loan meet specific investor criteria and requirements. Maintained strong client relationship with loan officers, loan officer assistants, and processors.

Completed second level reviews on loans cited with any level of defect and made referrals to the Special Investigations Unit (SIU) as appropriate. Analyzed loans for fraud and red flags by utilizing Lexis Nexis, Fraudguard, & Datatree. Assisted with preparation of executive level reporting of QA results on a monthly basis and communicated results to both internal and external customers.

United States

Collaborated with Essent to evaluate loans for Home Services Lending for risks and various criteria such as investor requirements, accuracy, consistency, and completeness.• No remedies due to underwriting errors.• Selected by management to work on new account with Citizens National Bank.

United States

Click n’ Close, Inc. (f/k/a Mid America Mortgage Inc.), is a multi-state, full-service mortgage lender serving consumers and mortgage originators through its retail, wholesale and correspondent channels.Reviewed and evaluated borrower(s) profile including but not limited to all income documentation, tax returns, credit reports, preliminary title report, judgments, bankruptcy documents, and appraisals. Completed quality assurance reviews for all closed loans to mitigate risk. Escalated error trends to assist in effective problem resolution.• Mentored processors within team on underwriting to grow their knowledge and skill sets. • Trained brokers on how to use our system for their loans.

Freedom Mortgage is one of the country’s largest loan originators and servicers with over 2,100 employees with approximately $1.6 billion annual revenue.Examined, reviewed, and evaluated the information provided by all parties, assessing the borrower’s risk profile and making an informed decision while delivering the highest level of customer care while working in a growing, fast-paced environment.• Selected to work on Condo Team Project.• Recognized as most requested underwriter due to customer service.

Irving, Texas

Citibank (Citi Mortgage) is an online and brick-and-mortar lender and part of banking giant Citigroup, Inc. with approximately $71.9 billion in annual revenue.Underwrote residential loans ensuring compliance with appropriate company, secondary market investor standards, and all applicable laws. Ensured loan documentation was accurate and complete.

Addison, Tx

Fannie Mae is a leading source of mortgage financing in the United States with approximately $4.7 billion in annual revenue. Fannie Mae helps to make affordable housing accessible to homeowners, homebuyers, and renters across the country by working with housing partners which include mortgage lenders and servicers, housing counselors, real estate agents, and other industry professionals.Complied and assessed fraud related tips from Media, Legal Department, Law Enforcement, Subpoenas, Mortgage Lenders, consumers, and Mortgage Insurance Companies. Researched and investigated fraud tips using available internal and external detection tools. Prepared monthly operation reports, loss statements, SAR reports for loans. Reported incidents to MARI and FHFA.• Participated in repurchase project after housing crash to increase company revenue.• Lead and Directed all volunteer projects for Dallas, TX office.

United States

Homecomings Financial, LLC (formerly known as Homecomings Financial Network Inc.) was a mortgage servicing company based in the United States. The company went out of business in December of 2013.Reviewed and approved loan applications for internal loan officers and brokers for Mexico Bi-National Group. Completed quality assurance on all closed loans to check for possible fraud, red flags and errors on loan files.•Developed and Implemented various forms and checklists to standardized processing and underwriting policies and procedures.• Designed standard Underwriting Approval Condition List for all loans.

Shelton, Connecticut

Clayton is a premier provider of due diligence, underwriting and risk mitigation solutions for the residential and commercial real estate markets with approximately $75 million in annual revenue. Over its 30-year history, Clayton has reviewed more than 17 million residential loans and 1 million commercial insurance policies and has participated in some of the largest residential mortgage-backed securities (RMBS) and commercial mortgage-backed securities (CMBS) transactions. The company has also monitored servicer performance on trillions of dollars in assets.Prepared training materials including job aids, presentations, & manuals for staff. Managed staff of up to 35 employees. Created reports for all parties regarding loan portfolios. Performed quality control on conforming and non-conforming products for frequently changing investor portfolios.•Managed a team of up to 35 underwriters per project.• Presented at week long new hire training for all new employees.