As Managing Director, I oversee business management and company-wide operations, bringing leadership, strategy, and execution together to ensure SVS' mission and vision come to life. I work with staff to help coordinate and guide their work with measurable timetables and goals, and ensure the clear documentation and optimization of all internal processes. I manage the collaboration and adherence to the company calendar, development initiatives, marketing plans, updates to the strategic plan, annual goals, and budget. I also manage the audience services department and actively maintain and optimize all database information--including business, artistic, and donor. I manage all aspects of the box office, including ticket production, online ticket sales management, communications with ticket holders, and accurate financial tracking. I hire, train, and support additional seasonal staff, including volunteers, ensuring nightly accounting for attendance, concessions, and merchandise. I strategize with staff on audience and donor development, including regular communications to SVS donors and the community.As an active theater artist myself, I am especially proud to be part of this small-but-mighty team working to keep theater relevant in a modern world, making it more accessible to all, and inspiring and enabling future artists.

I provide first-class administrative and project management support for the VP of Monetization & Business Operations and the VP of Design. I serve as the brand extension for the executives, escalating and communicating on their behalf, as well as the team liaison. I handle and maintain highly confidential and sensitive information with discretion and integrity.I schedule and manage extremely demanding calendars while keeping executives as accessible as possible. I must interface and collaborate daily with executive staff and other executive assistants across Yahoo both locally and in other offices—in the US and internationally. I coordinate complicated international and domestic travel, accommodations, and logistics. I manage department event planning and execution for all hands events, team-building exercises, happy hours, and more; coordinate logistics for offsite conferences; and set a cadence for frequent business meetings. Logistically I am also responsible for setting up video conferences, conference calls, initiating purchase orders, reconciling invoices, tracking budgets, and completing robust expense reports.I think strategically and bring a strong sense of friendly professionalism to the teams with which I work by developing an understanding of the departments operations, culture, policies, and procedures. I understand the global nature of the business and that comprehensive support involves 24/7 availability.

I owned strategy, planning, and execution for all events company-wide at the corporate and regional level. I strategized with the CEO, executives, engineering, sales, and channel marketing teams to ensure event goals and objectives are identified and met. I managed multiple teams and projects and tracked all associated deliverables by creating project plans and timelines. On a daily basis, I coordinated and scheduled meetings for all event-related items and sent post-meeting follow up with tracked action items.In addition, I also managed the marketing automation side of the house through the automation tool, Pardot, which required constant strategizing with the sales team to ensure the lead generation and nurturing process was effective. Daily activities included database management and writing, inputting, and sending any event-related communications.Key accomplishments: - Developed the first event strategy plan and fiscal year proposal in company history - Sourced and coordinated 10'x10' modular inline trade show booth - Wrote and deployed quarterly Marketing Newsletter to executive, sales, and engineering teams for inter-departmental transparency

I provided project management support for multiple program managers on the events team from both a strategy and logistics perspective. I coordinated complex schedules for recurring weekly meetings, developed weekly meeting agendas, and composed minutes with tracked action items. I also managed the coordination and shipping of high priority items such as demo equipment, signage, partner awards, and giveaways. Along with extensive travel booking experience, I traveled frequently (both domestic and international) as I shadowed program managers onsite at all events and have gained "global awareness" through experience. Onsite, I had much experience coordinating logistics such as complicated staffing schedules, event set-up and tear down (crew/staff supervision) and immediate troubleshooting for anything and everything.Key accomplishments: - I was consistently requested as project management support for specific events year after year because of repeated success - Owned and voluntarily streamlined entire awards process for Cisco Partner Summit events from 2012 to 2015 - Supported numerous high-visibility executive 1:1 programs for Cisco Live events - Owned and developed brand new Digital Engagement plan for Cisco Internet of Things World Forum

I provided project management support for multiple Marketing Communications (MarCom) managers on events team. I was responsible for all event email campaigns for multiple, simultaneous events. Daily activities included writing, editing, and proofing of corporate messaging; developing strategic hard-copy signage as well as digital signage; and working closely with MarCom managers to ensure alignment and success.

My responsibilities included managing after-school activities, providing transportation, and tutoring in all subjects with an emphasis in writing for a 12-15 year old. This position required significant responsibility, patience, and a well-rounded understanding of both social and academic needs for that age group.

My responsibilities included editing and rewriting articles submitted by staff and freelance writers for a monthly publication.

With special focus on organization, grammar, and clarity, I worked with a variety of English students (including ESL) to improve their writing skills.

My responsibilities in supporting this family-run business included editing of corporate newsletter, data entry, filing, and general office management tasks.