As a contractor, I am in charge of wine and spirit tastings at various liquor stores in the Owensboro area, including places such as Kroger Wine and Spirits, Val-U Liquors, and J's Liquors. Once the store has decided on what they want their customers to taste, I research the history, flavor, and potential pairings of each wine/spirit. I like to teach the customers about each beverage they are tasting and try to provide samples of food they can enjoy with them. I would like to say the products sell themselves, but a big smile and attitude goes a long way in this business!

As a Senior Account Specialist within the Truck Rental division of Enterprise Holdings, I was responsible for prospecting, targeting, and gaining accounts to develop and maintain new business relationships. Through the Enterprise intranet or via phone, I tracked day-to-day maintenance and updates on all the trucks in our fleet. I was also responsible for providing a high level of customer service by assisting customers and assessing their rental needs before, during, and after their transactions.

• Identified, pursued, and maintained relationships with prospective business accounts• Managed fleet inventory• Trained on customer service and retention• Sold vehicle and personal protections as well as vehicle upgrades to customers

• Customer Service and Sales• Inventory System• Stocking and merchandizing shelves based off planograms.

• Supported college students in their living areas by aiding in their transition to college, decreasing stress, and providing a safe and fun environment to live in.• Communicated with coworkers at weekly meetings to develop and plan programs for our students.• Cared for students dealing with life issues by being available for them at all times and collaborating with my boss when needed.

• Identified, pursued, and maintained relationships with potential business leads.• Managed fleet inventory• Trained on customer service and retention• Sold vehicle, personal protections and vehicle upgrades to customers.

• Documented and billed insurance through a medical software system• Cooperated with coworkers and patients in stressful and tense situations• Trained to prepare patient rooms with precise sanitization after each patient visit• Organized and operated advertisement committees for a new urgent care location.

• Cooperated and cared for the elderly to help improve their living conditions• Familiarized myself with the cleaning and cooking routine and efficiently performed each step• Listened to the residents and prioritized their well being.