Annam Butt Email & Phone Number

Leeds, England, United Kingdom

I worked at Lowell Financial as a Customer Accounts Associate. My day to day role was taking inbound and outbound calls, resolving disputes and investigating any fraud on accounts if it is raised by the customer and setting up affordable payment plans that is tailored to the customers financial circumstances. I would also deal with complaints and resolving them on the front line and assessing the risks on the customers debts

I have worked at 1st Locate in Leeds as a collections agent, my role was taking inbound and outbound calls to customers, collect payment for utility suppliers, sending copy of invoices to customers and email correspondence to customers, send document proofs such as tenancy agreements, completion statements and letter headed documents to utility suppliers such as British Gas, Eon, EDF, NPower

Bradford, United Kingdom