Anna Mac Email & Phone Number

Warsaw Area, Poland

Main achievements:• Implement and execute the Clients for Life® process (John Gamble, Tenacity®) in all levels of the company's organizational structure: conducting Client expectation audits and supporting teams in preparing their action plans, monitoring activities related to strengthening Client relations and maintaining the satisfactory level of cooperation • Customize the tools of the Clients for Life® process to adapt them to the needs of the company and developing the required procedures• Influence the services’ quality improvement through team training and ongoing monitoring of operations• Cooperation with Key Clients

Main achievements:• Created the company’s positive image on the Polish market (contact with mass media, active participation in Chambers of Commerce, creating relationships with the company’s Clients)• Developed and executed activities impacting the company’s growth, by making an advertising film about the company's business activity, developing events for Clients, organizing the company’s presence during sector fairs• Participated in gaining new segments of the market • Implemented and executed a Sodexo Group program - STOP Hunger, dedicated to reduce the problem of hunger and malnutrition. Supporting children from the Friends of Children Association and coaching teenagers who plan their future career path. "Child's Friend" award from the Friends of Children Association and the Corporate Social Responsibility award from the American Chamber of Commerce in Poland

Main achievements:• Complex organization of the company’s new head office • Developed and executed job standards for office administration employees (reception, security, cleaning)

The Graduation Diploma, French Philology

Post Graduated Studies, French And Comparative Literature