Anna Hart Email & Phone Number

Dartmouth, Nova Scotia, Canada

As the Client Experience Associate at COVE, I am responsible for ensuring a seamless and positive experience for all of our tenants, members, and site users. My role includes being the primary point of contact for clients, answering their questions, onboarding new tenants, and continuously monitoring client satisfaction. I am also dedicated to executing tenant engagement activities to foster positive relationships and enhance the overall experience at COVE. I played a pivotal role in COVE's achievement of reaching full capacity in tenancy in 2024, a milestone since the establishment in 2018.

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Acting as an ambassador for the SPINCO community in Halifax and Bedford, Nova Scotia by bringing a positive, energetic & proactive attitude and showcasing a passion for delivering an exceptional customer service experience.

Halifax, Nova Scotia, Canada

Manage direction and monitor activities of the clinic program at the start-up stageReview and promote sales development - achieving an increase in revenue of over 200%Onboard new clients and maintain relationships by servicing and updating all client accounts

Dartmouth, Ns

Prospect new clients, cultivate business relationships and perform project managementCommunicate specific benefits of company products at the industry levelUtilize data-driven sales development techniques and produce accompanying reports

Dartmouth, Nova Scotia, Canada

Herring Cove, Nova Scotia, Canada

Supported international sales managers in the fulfillment of sales and service agreements with international wholesale accountsResponded to general inquiries and filed, maintained and shared leads with sales managersCoordinated regularly with internal departments including compliance, graphics, sales, and inventory planning to manage special projects and communicate the customer's needs to all internal stakeholdersHandled administrative tasks including entering orders, price list creation and maintenance, business report generation, and shipping support

Dartmouth, Nova Scotia, Canada

Execute marketing development tasks - including website development, initiative materials and proposal developmentAdjust initiative plans to account for dynamic targets and operational specificationsCollaborate closely with departments to ensure timely execution of deliverablesParticipate in tactical planning and meeting with senior management for international projects logisticsInvolved with market sector research and analysis on opportunities with reports and updatesPlan and execute logistical documents production for international shipments, surface and air, and confirmation of shipping processes and schedules in real time to guarantee contract delivery requirements and project deliverablesDiscussion with contractors and tracking production of equipment by international supply chain

Point Tupper, Nova Scotia

Responsible for inventory duties ensuring count accuracy through cycle countingPrepared weekly counting progress reports for managersAssisted internal customers with material requests; problem solved discrepancies with vendor deliveriesVerified and posted receipts into maintenance management systemPrioritized tasks based on a production environmentParticipated in daily safety and purchasing meetings

Bachelor’S Degree, International Business/Trade/Commerce

Diploma, Accounting