Anna Maria Leotta Email & Phone Number

Barcelona, Catalonia, Spain

Sales Advocate- Handling incoming calls regarding information, sales and aftersales follow up issue resolution for the technology market leader company- Provide the best experience for the customer and handle incoming customer contacts (via telephone, e-mail, voice mail, chat) - Customer support and problem solving in outbound (via telephone, e-mail).Sales Business Specialist- Providing support to companies and manufacturing brand owner.- Contacting banks for accounting purposes and invoicing procedures.- Managing and disposing leasing and wire transfers taking into account companies’ necessities.- Developing and documenting new business processes and/or optimizing existing processes as required.- Resolving customer problems, complaints and issue.

Barcelona, Catalonia, Spain

Know Your Customer (KYC) process - the investigation and verification of merchantaccounts and also incorporated into this process is the investigation of new andexisting sellers for Anti-money Laundering (AML) and Counter-Terrorism Financing(CTF)

Barcelona, Catalonia, Spain

Sales Advocate- Handling incoming calls regarding information, sales and aftersales follow up issue resolution for the technology market leader company- Provide the best experience for the customer and handle incoming customer contacts (via telephone, e-mail, voice mail, chat) - Customer support and problem solving in outbound (via telephone, e-mail).Sales Business Specialist- Providing support to companies and manufacturing brand owner.- Contacting banks for accounting purposes and invoicing procedures.- Managing and disposing leasing and wire transfers taking into account companies’ necessities.- Developing and documenting new business processes and/or optimizing existing processes as required.- Resolving customer problems, complaints and issue.

Barcelona, Catalonia, Spain

- Assist viewers through phone and/or chat about account management, billing issues, content and basic site and application navigation.- Provide account and application support to our viewers, specifically with regards to software functionality and troubleshooting of system configurations and network settings.- Give accurate and real-time responses to viewer inquiries.

Barcelona

Customer service:Manage Incoming customer contacts (via telephone, email and chat) and solve users demands to product and orders. Identify and troubleshoot the issue;Give pre-sale info and menage Philips onlineshop (Orders, refund fulfillment) Commercial and Legal Backliner:Handling first level escalation and management of backliner queue to ensure cases are resolved;Manage Safety procedures; Working with Philips directly on customer escalations following the process outlined by Philips and direct contact with Philips as part of resolution; Contacting repair and exchange providers to reach a satisfactory outcome within set timescale.

Catania, Italia

Specialize in contracts, society, business, Family law and debt collection

County Dublin, Ireland

• Reduce and control the amount of overdue balances in the portfolio of Barclays credit card (Italian Market)• Working the accounts by contacting customers (phone, emails and letters) to ensure money due is collected in a timely manner, negotiate payment strategies and perform daily arrears calls, working on a large volume of account. Experience both in Inbound and Outbound calls

Catania, Italia

Specialize in contracts, society, business, Family law and debt collection