Annamarie Gilbert Email & Phone Number

Centennial, CO

Broomfield, CO

• Manage indirect/partner-ordering projects within the Quote to Order team. Responsibilities:
• Collaborate with key organizations around the globe to develop processes that support partner ordering initiatives
• Create and maintain process documents (SOX – LFYS Desk Manual, Partner Training Index, Acquisition change management documents and work instructions, etc.)
• Work with Alliances & Channels and Apps IT to ensure ordering systems and tools support current business… Show more Manage indirect/partner-ordering projects within the Quote to Order team. Responsibilities:
• Work with Alliances & Channels and Apps IT to ensure ordering systems and tools support current business processes and are easy to use
• Drive improvement in both the ordering process and systems to allows all teams operating within it to perform at optimum levels

* Develop training program materials, including design documents, e-learning, project plans, participant guides, as required to ensure the service representatives became quickly acclimated in their role.* Conduct training needs assessment, including conferring with management and staff, to identify gaps in skills/knowledge, training objectives, policies.

* Project Manager for the production and publication of 2007 Product Catalog and CD, including vendor selection and budget management.* Write, edit, and revise various types of documentation, manuals, marketing collateral, and communications for advanced energy-based medical systems adhering to company style guides and regulatory requirements; manage.

* Spearheaded the resolution of critical customer issues to closure (24x7); developed action plans, assigned resources, and provided management until successful conclusion of the escalation. * Worked closely with Sun executives; engineering organizations; call center, field service, and customer management personnel; and partners/vendors to resolve crucial.

* Planned, designed, and deployed the Global Enterprise Tracking System (GETS)—Phase 2 Program (online high-end servers pre-sales tool).* Tracked all aspects of the project and provided action plan communication for key stakeholders.* Directed resources as appropriate to achieve on-time milestone deliverables.* Developed test plan and test cases that.

* Created and published mission-critical process support guides for high availability; trained and directed staff technical writers.* Designed and delivered complete online help documentation for online tools.* Created departmental processes and standards in compliance with Sun’s corporate branding and style requirements.* Managed projects and resource.

* Directed activities for technical writers to complete various projects. * Wrote, edited and revised various types of documentation for medical infusion pumps and critical care systems, to be distributed domestically and internationally, complying with company publication policies and FDA and regulatory guidelines (ISO 9001).* Oversaw onsite publication.

* Developed product labeling, instruction materials, and packaging used with critical care products in the domestic and international markets.* Created label specifications; updated Engineering Change Orders.* Worked with label vendors to ensure product integrity and quality.* Responsible for first article inspection and approval.* Responsible for the.

* Authored, reviewed, and released (upon compliance approval) ECOs, bills of materials, procedures, specifications and drawings.* Developed and updated departmental processes and workflow improvements.* Planned and chaired bi-weekly CCB meetings to analyze ECOs. Tracked approved ECOs to release.* Worked with a database consultant to develop a.

Fremont, California, United States

San Jose, California, United States

Santa Clara, California, United States

Sunnyvale, California, United States

Worked in the Power and Cabling department.

Bsba, Project Management

GPA 3.99

Certification, Technical