Anna Tyson Email & Phone Number

Westbrook, Maine, Us

• Responsible for managing the product lifecycle of the customer facing pre-analytical supply catalog for North America (97 products).• Standardize supply offerings across North America, partnering with Medical Consulting and Category Management teams to find products that improve customer experience and deliver cost savings for IDEXX.• Update stakeholders and leadership on supply changes.• Create project plans, assign tasks, identify risks, and define the scope for new product launches.• Collaborate with Engineering, Procurement, Marketing, Category Management, Lab Operations, and Customer Support to resolve on-market challenges.• Manage inventory and product availability daily to mitigate risk of backorder.

Westbrook, Maine, Us

• Manage multiple projects/priorities simultaneously.• Collaborate and communicate with stakeholders to ensure all requirements are met.• Anticipate team needs in advance to ensure all deadlines are met.• Build dynamic reporting in Tableau, Salesforce, and Tableau CRM.• Utilize tactical strategies and data visualizations to identify analytical trends.

Portland, Me, Us

• Collaborate with clients from onboarding through campaign launch.• Communicate deliverables/results to clients.• Collaborate cross departmentally to achieve client requests.• Conduct completive analysis.• Deliver customized, dynamic reporting in Tableau and Excel.• Identify pertinent data trends and metrics to optimize ROI.• Manage multiple clients/priorities simultaneously.• Build long-term relationships with clients.

Portland, Me, Us

Chattanooga, Tn, Us

• Disseminate product materials to client.• Maintain and update customer records and account information.• Communicate policy changes to customers.• Provide support for policyholders, brokers, and field partners with a sense of urgency and accuracy.• Resolve phone and email inquiries by determining cause, clarifying status, and expediting additional adjustments.• Work with a sense of ownership and achieve high client satisfaction.

Burlington, Massachusetts, Us

• Assist in the development of marketing plans for multiple accounts.• Create and manage customer messaging and product guides utilizing Adobe InDesign.• Participate and assist in new product launches.• Facilitate seminars for new processes/platforms cross-departmentally. • Communicate and ensure positive relationships with vendors/partners.• Coordinate and reconcile purchase orders in SAP for US Sales and Marketing team.• Anticipate all team needs in advance to ensure all deadlines are met.• Organize calendars for the VP and Director of Marketing.

• Manage and revise memberships. • Work departmentally to manage and evaluate the success of fitness and wellness programs.• Maintain health records, medical clearance forms, and fitness evaluations.• Tend to aerobic equipment and machinery.• Answer phones and coordinate reservations.• Process cash and checks.

Portland, Me, Us

• Collaborate with clients from concept to launch of campaigns and promotions.• Pitch current and prospective accounts.• Maintain partnerships with current accounts.• Develop and execute unique solutions to meet client objectives.• Perform actively in a team environment.• Represent the organization at trade shows and associations.• Assist in coordinating game operations.• Manage and coordinate implementation of the Healthy Living Program in elementary schools across Maine.• Organize donation requests.• Schedule and structure team appearances.

• Coordinate and produce staff schedule bi-weekly.• Assist with weekly pay reporting and banking.• Organize and manage inventory.• Train new staff members.• Answer phone inquiries and greet customers.• Manage promotional messaging and marketing materials.• Responsible for closing and opening the store.• Promote and market products to customers.• Handle cash at the register, returns, checks, refunds, and exchanges.

• Supervised over 2,500 members each day.• Tended to aerobic equipment and machinery.• Answered phone inquiries and greet customers.• Coordinated reservations, games, and team workouts.• Setup new memberships for customers.• Trained new staff members.• Responsible for closing and opening the facility.• Handled cash at the register.

Bachelor Of Science (B.S.), Marketing

Diploma