Anna Tyson Email & Phone Number

Westbrook, Maine, US

• Responsible for managing the product lifecycle of the customer facing pre-analytical supply catalog for North America (97 products).
• Standardize supply offerings across North America, partnering with Medical Consulting and Category Management teams to find products that improve customer experience and deliver cost savings for IDEXX.
• Update stakeholders and leadership on supply changes.
• Create project plans, assign tasks, identify risks, and define the scope for new product launches.
• Collaborate with Engineering, Procurement, Marketing, Category Management, Lab Operations, and Customer Support to resolve on-market challenges.
• Manage inventory and product availability daily to mitigate risk of backorder.

Westbrook, Maine, US

• Manage multiple projects/priorities simultaneously.
• Collaborate and communicate with stakeholders to ensure all requirements are met.
• Anticipate team needs in advance to ensure all deadlines are met.
• Build dynamic reporting in Tableau, Salesforce, and Tableau CRM.
• Utilize tactical strategies and data visualizations to identify analytical trends.

Portland, ME, US

• Collaborate with clients from onboarding through campaign launch.
• Communicate deliverables/results to clients.
• Collaborate cross departmentally to achieve client requests.
• Conduct completive analysis.
• Deliver customized, dynamic reporting in Tableau and Excel.
• Identify pertinent data trends and metrics to optimize ROI.

Portland, ME, US

Chattanooga, TN, US

• Disseminate product materials to client.
• Maintain and update customer records and account information.
• Communicate policy changes to customers.
• Provide support for policyholders, brokers, and field partners with a sense of urgency and accuracy.
• Resolve phone and email inquiries by determining cause, clarifying status, and expediting additional adjustments.
• Work with a sense of ownership and achieve high client satisfaction.

Burlington, Massachusetts, US

• Assist in the development of marketing plans for multiple accounts.
• Create and manage customer messaging and product guides utilizing Adobe InDesign.
• Participate and assist in new product launches.
• Facilitate seminars for new processes/platforms cross-departmentally.
• Communicate and ensure positive relationships with vendors/partners.
• Coordinate and reconcile purchase orders in SAP for US Sales and Marketing team.

• Manage and revise memberships.
• Work departmentally to manage and evaluate the success of fitness and wellness programs.
• Maintain health records, medical clearance forms, and fitness evaluations.
• Tend to aerobic equipment and machinery.
• Answer phones and coordinate reservations.
• Process cash and checks.

Portland, ME, US

• Collaborate with clients from concept to launch of campaigns and promotions.
• Pitch current and prospective accounts.
• Maintain partnerships with current accounts.
• Develop and execute unique solutions to meet client objectives.
• Perform actively in a team environment.
• Represent the organization at trade shows and associations.

• Coordinate and produce staff schedule bi-weekly.
• Assist with weekly pay reporting and banking.
• Organize and manage inventory.
• Train new staff members.
• Answer phone inquiries and greet customers.
• Manage promotional messaging and marketing materials.

• Supervised over 2,500 members each day.
• Tended to aerobic equipment and machinery.
• Answered phone inquiries and greet customers.
• Coordinated reservations, games, and team workouts.
• Setup new memberships for customers.
• Trained new staff members.

Bachelor Of Science (B.S.), Marketing

Diploma