Anna Mcelroy Email & Phone Number

Hampton Inn & Suites, Largo, Fl

. Sell and manage group functions as the onsite hotel sales representative. Coordinate details of meetings and banquets, as well as book and organize room blocks for groups. Manage front office team members and coordinate staff efforts to provide the best possible customer service for business and leisure travelers. Assist General Manager with daily revenue reporting, payroll tracking, bank deposits, accounts payable reporting, employee scheduling, and overall team building activities.

Proven customer service expert and front office lead representative and trainer of new employees. Recognized for exceptional achievement in guest services with the Bill Marriott Spirit to Serve Award. Ensure guests' requests and issues are resolved by coordinating maintenance and housekeeping services. Process daily accounting and billing reports, as well as develop sales leads by gathering company information from business travelers. Maintain property Market, managing inventory and ordering… Show more Proven customer service expert and front office lead representative and trainer of new employees. Recognized for exceptional achievement in guest services with the Bill Marriott Spirit to Serve Award. Ensure guests' requests and issues are resolved by coordinating maintenance and housekeeping services. Process daily accounting and billing reports, as well as develop sales leads by gathering company information from business travelers. Maintain property Market, managing inventory and ordering of food and beverages. Provide concierge services and information about the local area. Show less

Owner representative and operations manager of residential investment properties. Problem solve with tenants and condominium association management, coordinate repairs and improvements and oversee timely rent payments. Helped create initial marketing program to maximize occupancy and owner income. Maintain monthly budget and billing. Administrative and inside sales support on special projects for business owner.