• Increased client headcount 250% by employing full life cycle recruitment processes in a 3-month period• Implemented process improvements and reporting accuracy to better meet client needs• Submitted pre-employment background checks and administered oral drug screens for new hires• Developed rapport with community leaders to increase exposure for open positions• Conducted weekly payroll and bonus pay audits• Responsible for sending onboarding documents and scheduling new hire orientations

• Supervised day-to-day operations of the inventory planning and customer support teams in a fast-paced global distribution and logistics center• Interviewed, hired, trained and supported team of 12 employees through continual inquisition to discern a better way• Troubleshooted escalated planning and customer support matters by working cross-functionally to safeguard team goals of inventory optimization, vendor rapport and excellent customer experience• Managed and participated on wide ranging domestic and international projects for the continual improvement of the organization

• Received prestigious Atlas Copco Customer Care Award for outstanding performance in customer support and inventory management• Maintained 98% availability on stocked parts and reduced stock on hand value by $3 million• Managed distribution center inventory levels as a key user of global inventory management tool• Collaborated with inventory planners to resolve inventory shortages, outages and overages through use of root cause analysis