In my capacity as the Communication and Events Manager, I collect data and analyze information regarding the feasibility of the organization’s events to develop effective internal and external donor communication plans. Additionally, I curate and post intuitive content to effectively build the branding of the council’s digital assets including social media platforms, the company website, and designed collaterals. Furthermore, I spearhead various events such as annual fundraisers, volunteer… Show more In my capacity as the Communication and Events Manager, I collect data and analyze information regarding the feasibility of the organization’s events to develop effective internal and external donor communication plans. Additionally, I curate and post intuitive content to effectively build the branding of the council’s digital assets including social media platforms, the company website, and designed collaterals. Furthermore, I spearhead various events such as annual fundraisers, volunteer recognition, and community outreach programs to deliver the council’s projects closer to target communities. Show less

As the Social Media Specialist, I captured and analyzed metrics to provide reports regarding sensitive information to the executive team and clients with confidentiality, developing strategies based on the results of assessments. I also initiated discussions around product-related news, tips, and insights to recalibrate the company’s services and develop online content based on the latest market trends. In addition to my primary duties, I engaged with clients to assist in the change management… Show more As the Social Media Specialist, I captured and analyzed metrics to provide reports regarding sensitive information to the executive team and clients with confidentiality, developing strategies based on the results of assessments. I also initiated discussions around product-related news, tips, and insights to recalibrate the company’s services and develop online content based on the latest market trends. In addition to my primary duties, I engaged with clients to assist in the change management initiatives, providing insight on how to effectively plan out and implement product innovation and development. Show less

During my time as the Director of Enrollment Services, I handled all enrollment communication channels, crafting measures that decreased response times while consistently exceeding the new enrollment goals set by the academy. Additionally, I facilitated school tours; handled scheduling; networking; and Q&A sessions, initiating communications with enrollees to influence choices through effective marketing and storytelling. To widen the reach of the school beyond the target demographic, I… Show more During my time as the Director of Enrollment Services, I handled all enrollment communication channels, crafting measures that decreased response times while consistently exceeding the new enrollment goals set by the academy. Additionally, I facilitated school tours; handled scheduling; networking; and Q&A sessions, initiating communications with enrollees to influence choices through effective marketing and storytelling. To widen the reach of the school beyond the target demographic, I spearheaded the creation of new marketing materials to promote the service offerings and culture of the academy and capture the interest of prospective enrollees. Lastly, I served as the single point of contact for students regarding programs; financial aid; and career counseling, utilizing various communication tools to provide a timely response to queries. Show less

During this time, I coordinated multiple events centered around showcasing the facilities and services offered by the center, successfully increasing community awareness and engagement. As an extension of my duties, I collaborated with businesses and UWO leadership to determine the needs of current and future groups, formulating action plans to address the issues identified during rounds of communications. I also, organized activities such as Badger Girls College and Career Fair, leveraging… Show more During this time, I coordinated multiple events centered around showcasing the facilities and services offered by the center, successfully increasing community awareness and engagement. As an extension of my duties, I collaborated with businesses and UWO leadership to determine the needs of current and future groups, formulating action plans to address the issues identified during rounds of communications. I also, organized activities such as Badger Girls College and Career Fair, leveraging project management skills to formulate programmatic and logistical plans required for the success of the events. Lastly, I facilitated the management of social media platforms by overseeing the development and maintenance of the accounts connected to the conference center. Show less

In this role, I facilitated communications with diverse guests by managing requests, needs, and questions in a timely manner to deliver a satisfactory service and build client rapport. I also oversaw the center’s hospitality services, providing prompt care with exceptional attention to detail. Furthermore, I handled front-desk operations such as communications; outside inquiries; and calendars, monitoring the points of contact to deliver guest services in a timely manner.