Manager, Process Improvement & Innovation
CurrentResponsible for the overall development of processes and standardization of service delivery programs and through continuous improvement initiatives provide effective and efficient operations and system applications. Using Six Sigma and Lean techniques, apply comprehensive skills, knowledge and expertise to achieve improvements needed to achieve business goals and objectives that drives a positive impact to time, cost, customer satisfaction and quality while meeting requirements of our clients, customers and our QMS standards.
Jul 1999 - Present
