Recruited, developed and managed a team of 5Set strategy, objectives, KPI’s and managed performance and development of the team. OperationsResponsible for Shared Services for 1,800 employees in 4 statesProvided Tier 1 support for Payroll, Benefits and Leave Administration, Learning and HRISTicket administration and escalation for Learning, HRIS, Payroll and BenefitsFacilitation and administration of Onboarding for new hires Coordination with IT, Facilities, Security, Finance, Legal and Payroll for OffboardingAdministration of exit process documentation for significant downsizing eventsCategorized tickets into themes to identify areas for improvement and measure service center performanceWorked with IT and Legal to implement DocuSign for integration into all HR processesMember of the Sox Audit team: ensured proper controls were maintained for HR processes and met company compliance requirementsParticipated on the policy team as a subject matter expert to streamline administration through automation and outsourcing; authored policies on mobility for early career development programsLed Lean evaluation of select HR processes and designed flow diagrams representing desired improvements and establish clear roles & responsibilitiesGLOBAL MOBILITYProgram Design - Program ownership, annual benchmarking/policy updatesProgram Management - extensive vendor management, internal and external point of contact, exception management, monthly reporting including headcount and spend reports, annual expat and domestic assignment allowance updates and audit supportProgram Administration - Initiations, policy interpretation, issue resolution, invoice review and payment administration, annual balance sheet updates, letter and payroll administration, org management, Global Tax Administration - work with existing and former employees, tax consultant (Deloitte) and payrollImmigration - work with Immigration Attorney (BAL) on immigration cases

Centralized the Domestic Mobility program for Hess which included: extensive RFP process to identify a new Relocation Management Consultant (RMC), established a governance structure and guiding principles for the program, created new Domestic Mobility policies and assignment letter templates. Lifecycle management of GM program. Review of vendor invoices for inaccuracies/errors and working with vendors for resolution.Created GM budget based on current and projected headcount to the Finance team to ensure proper allocation and carryover of mobility budgets every year.Conducted yearly policy, process and balance sheet reviews of the program ensuring best practice and cost savings in line with benchmarking against Energy industry programs.Secured corporate apartments, goods and services to support increase in activity in the BakkenCounseled new employee assignments/relocations on policies.Designed processes and tools to facilitate seamless integration for expats and their families into the US for both temporary assignments and localizations.GM SharePoint Administrator. Was often selected to lead/participate in work teams to solve problems arising from changing business circumstance.

Hands on manager of 3. Provided support to 4 HR Directors and 7 HR Managers/Generalists, performing the following tasks on a daily basis: Set up interviews, created offer letters and transactional work for all employee changes (i.e., new hires, department changes, title changes, etc.).Delivered weekly new hire orientation to educate new employees on the Company’s culture, values and ways of working.First point of contact for employees regarding employee benefits, pay issues, time off questions, etc.Collaborated with the HR Specialist/Event Coordinator on Logistics for annual Leadership conferences. Supported Audit with gathering documentation and implementing any process changes due to audit findings.Assisted in meeting facilitation and documentation during Compensation, Benefits and HR Generalist business reviews.Handled all contractors hired by developing the relationships between Hess and the temporary staffing agencies, setting up interviews and keeping the database updated with terminations, new contract hires and pay changes.Responsible for all Employee Personnel and Benefit files. Maintained personnel information and updates to be in alignment with Company retention policy using the Records Management System (Documentum).Conducted employment verification and background checks.