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Anna Neophytou Email & Phone Number

Customer Experience & Project Management ~ QA at NewsTeam Group
Location: Larnaca, Cyprus, Cyprus 9 work roles 3 schools
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Current company
Role
Customer Experience & Project Management ~ QA
Location
Larnaca, Cyprus, Cyprus
Company size

Who is Anna Neophytou? Overview

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Quick answer

Anna Neophytou is listed as Customer Experience & Project Management ~ QA at NewsTeam Group, a company with 18 employees, based in Larnaca, Cyprus, Cyprus. AeroLeads shows a matched LinkedIn profile for Anna Neophytou.

Anna Neophytou previously worked as Quality Assurance Manager at Newsteam Group and Welfare Officer at Deputy Ministry Of Social Welfare, Cyprus. Anna Neophytou holds Master Of Arts (Ma), Social Work from University Of Central Lancashire.

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Email format at NewsTeam Group

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NewsTeam Group

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Profile bio

About Anna Neophytou

Effective and adaptive communication is fundamental in succeeding in absolutely any human interaction.

Listed skills include Research, Strategic Planning, Problem Solving, Crisis Counselling, and 19 others.

Current workplace

Anna Neophytou's current company

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NewsTeam Group
Newsteam Group
Customer Experience & Project Management ~ QA
Employees
18
AeroLeads page
9 roles · 20 years

Anna Neophytou work experience

A career timeline built from the work history available for this profile.

Quality Assurance Manager

Current

Ensuring efficiency, effectiveness and quality of sales operations. Contributing to the company's growth by advising on process enhancements, training needs and identifying opportunities for future business expansion.

Oct 2023 - Present

Welfare Officer

Deputy Ministry Of Social Welfare, Cyprus

Larnaca, Cyprus

Case lead and focal point of contact - People management and crisis intervention - Long-term prevention work for vulnerable groups (mental health, substance abuse, social inclusion).

Oct 2019 - Sep 2023

Reception Coordination Officer

Led a multi professional team of individuals and member state experts - Developed methodologies and tools for EASO support in the field of reception - Supported in capacity-building initiatives (trainings, tools) - Acted as a liaison with focal points to facilitate efficient and effective implementation of support measures.

2018 - 2019 ~1 yr

Student Support Lead

Cyprus

Managed information flow for students & stakeholders as main contact hub of the organization.Increased customer lifetime value by ensuring a seamless educational experience.Nurtured qualified leads and converted existing sign ups to paying customers.Resolved service & product issues by handling customer complaints and expediting necessary.

Apr 2016 - Jun 2018

Editor | Proofreader

Dubai, United Arab Emirates

Completed proofreading of high priority training programs within tight deadlines.Ensured final document drafts were free of grammatical, structural, formatting and typographical errors.Determined when material was ready for use by the company's qualified trainers.

2014 - 2016 ~2 yrs

Social Welfare Officer

Ministry Of Labour And Social Insurance, Cyprus

Larnaca, Cyprus

Dealt with a heavy, high pressure workload of 250+ individual cases at any one time.Supported people and groups within youth offending, domestic violence, family support, social inclusion, crisis intervention and counseling.Maintained professional relationships with government and non-governmental organizations, district courts and other practitioners.

Nov 2011 - May 2013

Customer Support Coordinator

Larnaka International Airport, Cyprus

First line information staff for travelling public in a super fast work environment.Part of the central contact team for all airport tenants, maintaining strong professional relationships.Coordinated all customer email inquiries (English and Greek), determining the correct path for issue resolution.Ensured the best service experience to travelling public.

Jul 2008 - Nov 2011

Social Worker

Preston Youth Offending Team

Preston, UK

Provided supervision and counselling to young people on court community orders.Represented the organization and young people in court proceedings and liaised with governmental and non governmental organizations regarding the welfare of the adolescents.

2007 - 2008 ~1 yr

Support Worker

Ccs Day Centre For Adults With Disabilities

Preston, UK

Provided day to day support for adults with mild to acute learning disabilities.Conducted administration work, completed individual plans, care programmes and risk assessments.

2006 - 2007 ~1 yr
Team & coworkers

Colleagues at NewsTeam Group

Other employees you can reach at newsteamgroup.co.uk. View company contacts for 18 employees →

3 education records

Anna Neophytou education

Bachelor Of Arts (Ba), Sociology

University Of Cyprus
FAQ

Frequently asked questions about Anna Neophytou

Quick answers generated from the profile data available on this page.

What company does Anna Neophytou work for?

Anna Neophytou works for NewsTeam Group.

What is Anna Neophytou's role at NewsTeam Group?

Anna Neophytou is listed as Customer Experience & Project Management ~ QA at NewsTeam Group.

Where is Anna Neophytou based?

Anna Neophytou is based in Larnaca, Cyprus, Cyprus while working with NewsTeam Group.

What companies has Anna Neophytou worked for?

Anna Neophytou has worked for Newsteam Group, Deputy Ministry Of Social Welfare, Cyprus, European Union Agency For Asylum – Euaa, Unicaf, and Progress International Excellence.Service.Success.

Who are Anna Neophytou's colleagues at NewsTeam Group?

Anna Neophytou's colleagues at NewsTeam Group include Donna Williams, Hashim Ashraf, Jessika Cartwright, Student Arul, and Jamie Botham.

How can I contact Anna Neophytou?

You can use AeroLeads to view verified contact signals for Anna Neophytou at NewsTeam Group, including work email, phone, and LinkedIn data when available.

What schools did Anna Neophytou attend?

Anna Neophytou holds Master Of Arts (Ma), Social Work from University Of Central Lancashire.

What skills is Anna Neophytou known for?

Anna Neophytou is listed with skills including Research, Strategic Planning, Problem Solving, Crisis Counselling, Communication Skills, Social Coaching, Youth Mentoring, and Advocacy.

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