Vp Of Product
Current
Jul 2019 - Present
AeroLeads people directory · profile
Nicole Lynch Email & Phone Number
Vice President Product & Customer Advocacy at SoftPro
at
SoftPro
1 work email found
@nc.rr.com
3 phones found area 919 and 803
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President Product & Customer Advocacy at SoftPro
Location
Raleigh-Durham-Chapel Hill Area, United States
Who is Nicole Lynch? Overview
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Quick answer
Nicole Lynch is listed as Vice President Product & Customer Advocacy at SoftPro at SoftPro, based in Raleigh-Durham-Chapel Hill Area, United States. AeroLeads shows a work email signal at nc.rr.com, phone signal with area code 919, 803, and a matched LinkedIn profile for Nicole Lynch.
Nicole Lynch previously worked as VP of Product at Softpro and Vice President Customer Advocacy at Softpro. Nicole Lynch holds Ba, Art History from Converse College.
Company email context
Email format at SoftPro
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{first}.{last}@nc.rr.com
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Profile bio
About Nicole Lynch
Energetic, down-to-earth and passionate leader with over 16 years experience in the Title & Escrow software industry. Teams achieve at their greatest level of success if their leaders have passion, trust and vision. I work to ensure my company delivers customer experiences that leave lasting impressions which build loyalty, understanding and trust. “You must first know your customer, then you can serve them. Do it the other way around and you are serving your needs and not theirs.”
Listed skills include Training, Customer Service, Technical Support, Management, and 19 others.
Current workplace
Nicole Lynch's current company
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5 roles
Nicole Lynch work experience
A career timeline built from the work history available for this profile.
Vice President Customer Advocacy
CurrentWork with key executives and teams to create better customer experiences and drive for improved efficiencies at every customer touch point. I bring customer understanding and empathy through creating personas, journey maps, as well as overseeing interactions with our Customer Advisory Boards. I hold monthly meetings and structure Focus Groups which help drive new product strategies and Customer Experiences initiatives.
Feb 2017 - Present
Product Manager For Next Gen Products
I interface with both front-end and back-end development SCRUM teams to bring feature requirements and customer understanding for SoftPro's next generation product offerings. I leverage my 16 years of customer understanding and industry experience to ensure that the products as well as the experiences those technologies create, are inline with what customers need and want. To be able to serve and provide for your customer you must understand and know them. I have a true passion and empathy for those that work in the Title, Closing & Escrow Industry that drives me to provide the best technologies available.
Mar 2017 - Jul 2019
Vice President Support Services
Oversaw the strategic vision for the Solutions Center during one of the most important regulatory changes in the industry. While supporting customers through the CFPB regulatory changes my team was able to maintain excellent customer service ratings of 95% and higher, resolve over 110,000 cases and upgrade more than 7,000 organizations to the latest CFPB supported software release.
Aug 2013 - Feb 2017
Software Trainer
Perform both on-site and/or live interactive trainings to both internal and external customers. Develop specialized training and implementation plans with customers and internal departments and provide Support through the pre and post implementation process. Review and maintain training materials and documentation. Create and communicate training schedules with clients, training department coordinator and department manager. Coordinate training initiative from beginning to end with strong emphasis on Instructor--‐led training, ongoing review, assessment, and tailor each session to the customer’s particular needs. Stay current on functionalities/new features of software products.
Jun 2006 - Oct 2010
2 education records
Nicole Lynch education
Ba, Art History
Converse College
Ba, Graphic Design
Georgia State University
FAQ
Frequently asked questions about Nicole Lynch
Quick answers generated from the profile data available on this page.
What company does Nicole Lynch work for?
Nicole Lynch works for SoftPro.
What is Nicole Lynch's role at SoftPro?
Nicole Lynch is listed as Vice President Product & Customer Advocacy at SoftPro at SoftPro.
What is Nicole Lynch's email address?
AeroLeads has found 1 work email signal at @nc.rr.com for Nicole Lynch at SoftPro.
What is Nicole Lynch's phone number?
AeroLeads has found 3 phone signal(s) with area code 919, 803 for Nicole Lynch at SoftPro.
Where is Nicole Lynch based?
Nicole Lynch is based in Raleigh-Durham-Chapel Hill Area, United States while working with SoftPro.
What companies has Nicole Lynch worked for?
Nicole Lynch has worked for Softpro.
How can I contact Nicole Lynch?
You can use AeroLeads to view verified contact signals for Nicole Lynch at SoftPro, including work email, phone, and LinkedIn data when available.
What schools did Nicole Lynch attend?
Nicole Lynch holds Ba, Art History from Converse College.
What skills is Nicole Lynch known for?
Nicole Lynch is listed with skills including Training, Customer Service, Technical Support, Management, Team Leadership, Process Improvement, Real Estate, and Microsoft Office.
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