Experienced specialist with a background in implementing management systems, conducting audits, and managing personnel and documentation. Recognized as a collaborative team player with a passion for continuous learning and development. Seeking to leverage expertise in driving continuous improvement and delivering high-quality results.
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Customer Service ManagerAll Ways Caring Homecare Jun 2023 - Dec 2023Seattle, Washington, United States1. Resolve client issues promptly.2. Manage client service schedules.3. Supervise, train, and evaluate caregivers.4. Policy and regulation compliance assurance for services.5. Communicate with authorized stakeholders regarding client services/conditions.6. Assistance in conducting internal and third-party audits.7. Client Record Management. -
Human Resources Recruitment CoordinatorAll Ways Caring Homecare Feb 2023 - Jun 2023Bellevue, Washington, United States1. Support applicants during the hiring process.2. Manage employee terminations and compensation changes.3. Maintain up-to-date HR files/records.4. Assist caregivers with annual training, screenings, certifications.5. Assistance in conducting internal and third-party audits.6. Policy and regulation compliance assurance -
Business ConsultantArassa Nusga Apr 2021 - Dec 2021Ashgabat, Turkmenistan1. Coordinate projects from initiation to completion.2. Manage and oversee consultants within the project department.3. Provide expert advice and guidance to clients on business-related issues.4. Collaborate with clients to develop and implement solutions that meet their needs and objectives.5. Develop and implement strategies & tools to improve business processes and operations.6. Implementation of the QMS ISO 9001:2015.7. Client aquisition. -
Auditor Of Quality Management Systems (Iso 9001)Halkara Standart Hyzmatlary Dec 2020 - Nov 2021Ashgabat, Turkmenistan1. Plan and schedule audits.2. Conduct comprehensive audits of various departments and processes to ensure adherence to international standards.3. Review documentation related to the QMS.4. Observe and evaluate organizational processes to assess their efficiency and compliance with international standards.5. Prepare detailed audit reports summarizing findings, including nonconformities and opportunities for enhancement.6. Conduct follow-up audits to validate the implementation and effectiveness of corrective actions.7. Communicate audit results to management and stakeholders.Achievements: Successfully conducted certification audits for ISO 9001, ISO 14001, ISO 45001, ISO 22000 management systems at nine various organizations.
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Prep4Success College Preparation And Admissions ProgramAmerican Councils For International Education Feb 2020 - Mar 2021Ashgabat, TurkmenistanGained necessary skills (academic reading and writing, TOEFL, SAT) to successfully apply to colleges in the U.S. -
Quality Management ConsultantFreelance Dec 2018 - Sep 2020Ashgabat, Turkmenistan1. Coordinate projects from initiation to completion.2. Implementation of the requirements of international standards (ISO 9001, ISO 22000, HACCP, GMP)3. Evaluate existing QMS to identify strengths, weaknesses, and areas for improvement.4. Train employees on quality management principles, practices, and tools.5. Work closely with stakeholders to understand their needs and gather feedback.6. Perform internal audits to ensure compliance with quality standards and regulations.7. Ensure compliance with relevant quality standards and regulations.8. Support the external audit certification process.Achievements: Successfully implemented and certified management systems according to international standards ISO 9001, ISO 22000 at three various enterprises.
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Laboratory Manager/Qms&Fss RepresentativeUly Chinar - Manufacturer Of Polymer Packaging Products May 2016 - Jun 2018Ashgabat, Turkmenistan1. Oversee day-to-day activities, including sample testing, data analysis, and reporting.2. Ensure production compliance with state regulations and international standards (ISO 9001, FSSC 22000, HACCP, GMP).3. Supervise and train laboratory staff.4. Perform and oversee tests and analyses as needed, ensuring accurate and timely results.5. Work closely with production and other departments to address quality issues and improve processes.6. Collaborated with internal and external stakeholders.7. Directed and managed both internal and third-party audit processes.
Anna Nikolayeva Education Details
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Atamurat Niyazov Secondary Professional Energy School, Ashgabat, TurkmenistanLaboratory Assistant For Chemical And Bacteriological Analysis
Frequently Asked Questions about Anna Nikolayeva
What is Anna Nikolayeva's role at the current company?
Anna Nikolayeva's current role is Quality Management Systems Specialist.
What schools did Anna Nikolayeva attend?
Anna Nikolayeva attended Atamurat Niyazov Secondary Professional Energy School, Ashgabat, Turkmenistan.
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Anna Nikolayeva
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Anna Nikolayeva
Certified Adwords Professional. Unbounce Landing Page Designer At Acuena.ComUkraine -
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