Anna Olan-Smith Email & Phone Number

United States

Mckinney, Texas, United States

OVERVIEW:Launched and lead a profitable venture specializing in laser-cut gifts and children’s clothing. Oversee all aspects of end-to-end operations, including business development, marketing, product development, inventory, and administration functions.HIGHLIGHTS:✅ Increased revenue by 100% in the first year with innovative sales strategies, as well as expanding the customer base through targeted marketing efforts.✅ Optimized inventory and formed key supplier partnerships to achieve cost efficiency goals.

Plano, Texas, United States

Oversaw all day-to-day operations, including developing and managing budgets, directing divisional functions, and maintaining a smooth, efficient, cost-effective organization. Managed and optimized labor, directed all aspects of services, controlled inventory, and adjusted staffing levels in accordance with business demand.Created and executed the overarching business plan, marketing strategy (including social media presence and targeted marketing solutions), the company logo and literature, and monthly communications with clients (monthly newsletters). Established the company’s presence at trade shows. Supervised, coached, mentored, and developed team members, including ongoing training. Managed the full recruitment lifecycle, from sourcing and screening to interviewing and hiring. Established relationships with community, non-profit, and school organizations to give back to local charities.HIGHLIGHTS:✅ Achieved gross income goal within the first year of operation and subsequent revenue/profit goals, building a solid base of repeat clients and referral business.✅ Maintained effective employee retention numbers through implementing fair pay structures and merit-based bonuses, along with ongoing training and mentoring.✅ Built effective relationships with multiple entities for business growth. Established relationships with local athletes and military members for weigh-ins, as well as with wellness trainers, physicians, and nutritionists to provide clients with ongoing weight loss management and anti-aging technology.✅ Partnered with DFW pageants and sponsored Miss Dallas competitions.

Plano, Tx

Managed the entire sales lifecycle, from identifying decision-makers and building relationships to consulting with the Technical Director and working with Procurement. Consulted with clients to provide expertise on best telecommunications practices with an integrated SaaS VoIP solution. Identified customers’ business needs and created subsequent ROIs. Initiated and developed relationships with owners and IT/telco directors. Forecasted sales activities and revenue results using Sugar and NetSuite. Worked jointly with Marketing and Business Development on assessing requirements and optimizing lead generation efforts. Interacted with the client base and Fonality engineers on ensuring technical proficiency of clients and strengthen retention goals.HIGHLIGHTS:✅ Achieved 110% of quota in securing and retaining greenfield accounts. Earned a subsequent promotion to Channel Sales based on performance.✅ Met and exceeded upsell objectives through consulting with customers and educating them on the value and direct benefits of the company’s products and services.✅ Aided Product Development in creating a sound, viable product that is fully adaptable and scalable for all industries.

OVERVIEW:Promoted and sold the complementary application for the Remedy product line in a remote sales role (Americas and Asia Pacific regions). Created and executed marketing plans for growing the territory and increasing product visibility. Marketed and sold the ARS+ integration between IBM’s Tivoli and Remedy’s platform, including direct marketing via Remedy trade shows to highlight the IT Masters, MARS, and ARS+ product line.HIGHLIGHTS:✅ Increased software sales from $200K to $3.5M annually, establishing 630+ new customers within the first 2 years with the company. Additionally, established and grew a channel partnership to identify and close targeted prospects.✅ Achieved unprecedented 2,000+% of quota in first year. Following significant adjustment in quota, achieved 700% of quota in year 2, 128% of quota in year 2, and 160% of quota in year 3.✅ Transitioned successfully to the Account Manager position for the Western territory and software product line ITSM (Asset Management, Change Management, Help Desk Management, and Service Request Management) upon BMC’s acquisition of IT Masters.✅ Earned 3 separate Salesperson of the Year awards.ADDITIONAL POSITIONS:Account Manager, Compucon – Served as a consultant to clients, helping them find the ideal IT solutions for their business needs. Supported field sales team members within the assigned territory. Developed and managed all inside sales activities, including lead generation and upselling of software, hardware, and professional services.Business Development Sales/Recruiter, SOS Staffing – Managed the entire Dallas-Fort Worth territory, sourcing and recruiting talent for clients. Identified sales opportunities for clients and prospects. Acted as an on-site Supervisor for clients. Organized and managed career fairs. Coached hiring managers on reference techniques.

Sales Executive for the IT Masters enterprise management solution IT Masters provided intelligent software solutions allowing companies to effectively manage their IT infrastructure and quickly analyze the impact technology has on their business. As a Sales Representative for all of the Americas and the Asia Pacific, I was responsible for the AR Master Suite and ARS Plus Application for the Remedy product line. Within the first two years of employment, I increased software sales from $200k annually to $3.5 million and established over 500 new customers. During my time with IT Masters, I received multiple “US Salesman of the Year” awards. I have created and developed a Channel partnership to identify and close target prospects. I participated and demonstrated in the Remedy Trade show. I was responsible for developing and managing all leads.In 2004 BMC acquired IT Masters. I was the Western TerritoryAccount Manager for BMC’s ITSM product line.

As an Account Manager, my responsibilities included supporting field sales by upselling hardware, software, and professional services. Additional job duties included creating proposals, ROI's, demos, prospecting new opportunities in other departments, organizing meetings with field sales, and managing each customer within my territory.

Established and maintained major account relationships and met personal sales targets within the full line of products or a combination of products. Developed business plans for each account, including maintenance and growth plans. Developed. Strong client relationships over time provide significant input to planning company product, price, and service strategies. Solicited new business opportunities within a territory. Prepared quotes, estimates and maintained Customer Quote Book.

Graphic Design: Visual Arts

Education record