Marketing DirectorMarketing, Branding, Social media, Sales*Jack of All Tradeswww.nibbedcacao.com | @nibbed_cacao

- Marketing Communications: developed marketing plans & strategies for the year including social media advertising- New Business Development: liaised with catering and cooking school clients- Social Media: created custom content for facebook and Instagram, as well as scheduled the calendar

- Marketing: Created and implemented a digital marketing plan including social media and influencer marketing- Operations: Managed production flow, ensuring all standards were met - Customer Relations: Communicated directly with customers to ensure their orders were received efficiently and mediated any situations that may have escalated- Bookkeeping: Responsible for organising the invoice system to ensure efficient payment from customers

Online Manager at The Hopsack, one of Ireland`s longest and best-established health food stores. We're a natural foods haven, offering vitamins, minerals, cosmetics, fresh organic produce and a vegetarian deli selection.Responsible for all online communications for the E-commerce store.• Content Management: Content creation, production and editing across the website • Visual Design: Managing the redevelopment and redesign of the new web store• Supplier Relations: Work on… Show more Online Manager at The Hopsack, one of Ireland`s longest and best-established health food stores. We're a natural foods haven, offering vitamins, minerals, cosmetics, fresh organic produce and a vegetarian deli selection.Responsible for all online communications for the E-commerce store.• Content Management: Content creation, production and editing across the website • Visual Design: Managing the redevelopment and redesign of the new web store• Supplier Relations: Work on a schedule of promotions with external Brand Managers & Suppliers• Customer Service: Oversight of online customer service activities to ensure smooth running of online Store and customer retention• Promotions: Organise monthly & seasonal promotions online and promote footfall into physical store• Social Media: Manage social media content• Employee incentive scheme: Manage the staff product trials scheme Show less

Design & Production Manager at Clean Plates, a multi-platform media company for the new food culture. Sitting squarely at the crossroads of foodie and organic, sustainable, healthy clean eating the company produces email publications, a restaurant finder App (the only one out there that helps you find organic, sustainable restaurants with great food) and printed restaurant guides.• Email campaign production: Managed the four weekly email campaigns that were sent to over 500,000… Show more Design & Production Manager at Clean Plates, a multi-platform media company for the new food culture. Sitting squarely at the crossroads of foodie and organic, sustainable, healthy clean eating the company produces email publications, a restaurant finder App (the only one out there that helps you find organic, sustainable restaurants with great food) and printed restaurant guides.• Email campaign production: Managed the four weekly email campaigns that were sent to over 500,000 subscribers from start to finish, including content collection, image editing, graphic design, press liaising• Marketing & Advertising: Managed the creative process for all partner content campaigns including advertorial/dedicated emails, top editing, managing client revisions and analyzing performance metrics for optimization• Reporting & analysis: Detailed reporting and analysis on email and web performance across key performance indicators• Visual Design: Redesigned and updated the design and layout of the email newsletter and website, as well as all company presentations and pitch decks Show less

Operations & Marketing Manager at Urban Picnic, a thriving boutique catering company that caters for many of the world's top tech companies including Facebook, Twitter, Airbnb, HubSpot and many more. I managed and increased the effectiveness and efficiency in areas such as operations and logistics, food quality, marketing, event management, new business development and customer service.• Account Management: Managed the catering service of over 4,000 meals per day across 15 clients… Show more Operations & Marketing Manager at Urban Picnic, a thriving boutique catering company that caters for many of the world's top tech companies including Facebook, Twitter, Airbnb, HubSpot and many more. I managed and increased the effectiveness and efficiency in areas such as operations and logistics, food quality, marketing, event management, new business development and customer service.• Account Management: Managed the catering service of over 4,000 meals per day across 15 clients including Twitter, Facebook, Airbnb, HubSpot, Salesforce, Zynga and Intercom• Enhanced customer relationships by implementing ongoing weekly and monthly reports, ensuring chefs and front of house employees consistently surpassed expectations• Operations: Developed an efficient event booking and scheduling process, resulting in more streamlined operations• Created a client snack and beverage tracking system, allowing for a more accurate stock-take and billing process • Supervised a growing team of over 20 front of house staff, 35 chefs and five delivery men • New Business Development: Identified and pursued new business opportunities as well as current customer up-sell potential, resulting in significant new and add-on revenue of over €120,000 annually Show less

• Key sponsorships: Bord Gáis Energy sponsorship of the Small Firms Association (SFA), Bord Gáis Energy Theatre, Bord Gáis Energy GAA U21 Hurling Championship and the Bord Gáis Energy Book Club• Project Management: Co-ordinated sponsor allocation of over 2,000 tickets annually for the Bord Gáis Energy Theatre • Event Management: Organised a number of large events including the Bord Gáis Energy Book Awards launch party and the Under 21 Bord Gáis Energy GAA U21 Hurling… Show more • Key sponsorships: Bord Gáis Energy sponsorship of the Small Firms Association (SFA), Bord Gáis Energy Theatre, Bord Gáis Energy GAA U21 Hurling Championship and the Bord Gáis Energy Book Club• Project Management: Co-ordinated sponsor allocation of over 2,000 tickets annually for the Bord Gáis Energy Theatre • Event Management: Organised a number of large events including the Bord Gáis Energy Book Awards launch party and the Under 21 Bord Gáis Energy GAA U21 Hurling Championship Awards (broadcast on National TV)• Digital Content Management: Created and edited weekly content for the BGE Rewards Club e-zine sent out to over 100,000 Rewards Club members in Ireland; Managed the Bord Gáis Energy Book Club social media channels to an audience of over 20,000 members Show less

• Relationship Management: Liaised with the advertising, digital, promotion and media agencies on a daily basis regarding advertising activity; represented Renault at a number of radio recordings; assisted with organising meetings between Renault and agencies• Communication Strategy: Wrote communication briefs for the advertising and promotion agencies on various upcoming campaigns; Maintained weekly communication of advertising schedules and organised prese bookings; monitored… Show more • Relationship Management: Liaised with the advertising, digital, promotion and media agencies on a daily basis regarding advertising activity; represented Renault at a number of radio recordings; assisted with organising meetings between Renault and agencies• Communication Strategy: Wrote communication briefs for the advertising and promotion agencies on various upcoming campaigns; Maintained weekly communication of advertising schedules and organised prese bookings; monitored competitor activity and latest trends via online and offline collated into a weekly report Show less

• Public Relations: Assisted in the day-to-day organisation of speaking engagements, appearances, photo shoots, and other special events. • Press Releases: Wrote press releases and other materials.

• Relationship Management: Responsible for building relationships with key target consumers for a number of leading alcohol and consumer brands by promoting and sampling products at exhibitions and events • Sampling Team Leader: Appointed team leader for over 20 sampling events, involving detailed reporting and feedback to client brands at post-event meetings • Key client brands: Guinness, Heineken, Smirnoff, Captain Morgans, Magnum Ice Cream, National Lottery

Nominated to be Director of the DIT Toyota Fashion Show 2009; which involved organising a Fashion Show and national fashion design competition, with a budget of €40,000 and raising €7,000 for Teen Line charity.DIT Toyota Fashion Show: Best Event at the DIT Clubs and Society Awards 2009 & Best Event Runner-up at the Board of Irish College Societies National Awards 2009