An efficient, organised and committed Academic Services Officer with extensive experience across a range of Faculties and Divisions in the tertiary sector addressing students and customer needs. Key areas of expertise include providing service to students, academics and stakeholders over the course of a student’s life cycle. Provide support to students with enrolment and assisting with enrolment inquires, credit assessment, assessments, and graduation. Assist the academics with the administration of their program/s including student inquiries related to their specific program, exams and assessments. Liaise with external stakeholders regarding prizes and awards for eligible students. I am committed to providing strong customer service, I am hardworking, self-disciplined and thrive to achieve high standards. I enjoy a fast paced, high volume environment where I can make a difference.Academic Services Officer, RMIT University, College of Science, Engineering and Health, July 2016-Dec 2020Program Administrative Officer (Undergraduate Programs), RMIT University, School of Aerospace, Mechanical and Manufacturing Engineering,Jan 2009-July 2016Currently enrolled in the Online Agent Representative Course because of my long standing passion for Real Estate.