Anna Pilarski Email & Phone Number

- Managed social media needs for the athletics department and increased following by almost 70 percent.- Captured and created high-quality hype, interview, and awareness videos using Sony a7II camera to increase the school's recruiting efforts.

- Greeted incoming and departing guests warmly; escorted them to assigned dining area, presented menus, and announced waiter's name.- Answered incoming calls to the restaurant and provided appropriate service.- Managed the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests if appropriate.- Helped dining room staff by setting and clearing tables, replenishing water, and serving beverages.- Received payments by validating credit charges,… Show more - Greeted incoming and departing guests warmly; escorted them to assigned dining area, presented menus, and announced waiter's name.- Answered incoming calls to the restaurant and provided appropriate service.- Managed the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests if appropriate.- Helped dining room staff by setting and clearing tables, replenishing water, and serving beverages.- Received payments by validating credit charges, approving checks, accepting currency, calculating and issuing change for ToGo orders. Show less

- Promoted holiday product sales and collaborated with a team of 6 to provide excellent customer service.- Assisted with 175 transactions in one hour, accumulating to one of the highest company transaction rates nationwide.

- Handled opening and closing functions, including delegating work to groups of 5 team members and verifying completion. - Maintained team task list and addressed team issues as they arose through thorough communication. - Trained all new employees in food service standards, handling requirements and customer service strategies.- De-escalated conflicts with customers who experienced issues with food preparation and team service.- Engaged directly with customers, ensuring… Show more - Handled opening and closing functions, including delegating work to groups of 5 team members and verifying completion. - Maintained team task list and addressed team issues as they arose through thorough communication. - Trained all new employees in food service standards, handling requirements and customer service strategies.- De-escalated conflicts with customers who experienced issues with food preparation and team service.- Engaged directly with customers, ensuring satisfaction and offering advance support if necessary. Show less

- Led university tours with as many as 15 guests, including perspective students and families, providing a vision of campus and academic life.- Conducted 50+ phone calls, twice a week, with interested students with the goal of receiving a deposit from each student.- Hosted perspective students with overnight stays, class attendance, and campus events, resulting in 100% deposit rate and verbal commitment.- Achieved largest enrollment numbers in school history for Fall 2018, a 14%… Show more - Led university tours with as many as 15 guests, including perspective students and families, providing a vision of campus and academic life.- Conducted 50+ phone calls, twice a week, with interested students with the goal of receiving a deposit from each student.- Hosted perspective students with overnight stays, class attendance, and campus events, resulting in 100% deposit rate and verbal commitment.- Achieved largest enrollment numbers in school history for Fall 2018, a 14% increase from 2017. Show less