Anna Kaiser Email & Phone Number

Cambridge, MA, US

Leads a high-performing global effectiveness team that executes the overall E&E strategy and plan for the Pega Global Client and Partners Success Team.Our team transforms and scales Pega's Enablement initiatives to maximize effectiveness of our client-facing teams, including our channel organization, by driving alignment between our go-to-market strategies.

Cambridge, MA, US

Led a team that developed, executed, and managed industry enablement materials and communications aligned with the Global vision set by the Functional Leadership Team and in line with the Enablement & Effectiveness Governance Process.Owned the strategy and roadmap for industry enablement content for all GTM teams and actively and effectively partnered with.

Cambridge, MA, US

Partnered with senior sales executives to drive sales performance and velocity. Implemented short and long-term sales enablement programs for the largest vertical in North America, Financial Services. Designed learning programs to meet sales outcomes including instructor-led workshops (in person and virtual) and coaching sessions. Measured and evaluated.

Cambridge, MA, US

Responsible for the design, development, and execution of a state of the art sales enablement curriculum for Pega’s global direct and indirect field teams. Collaborated with different subject matter experts and stakeholders to build courses and key learning assets, managed projects from design through delivery, provided thought-leadership to fellow team.

Natick, MA, US

Responsible for all new employee onboarding in over 11 countries worldwide for the Sales Support Team. Led the development, implementation, management and ongoing operations of sales training initiatives. Assessed the on-going training requirements and needs of the organization, refine the training strategy and design training modules to leverage a.

Zurich, Zurich, CH

Onboarding responsibilities include employee recruitment, interviewing new sales staff over the phone and in person, coordinating all group interviews, scheduling all of the training for new sales staff, coordinating with Human Resources, and leading new staff trainings primarily focused on product and processes. Organized and implemented Explore America’s.

Zurich, Zurich, CH

Responsibilities included all of the below work functions of the Account Manager role and in addition, my responsibilities included being a positive force on the sales floor to engage and drive other team members to optimal customer service, interviewing new staff, leading new hire trainings, mentoring new staff members, running weekly operational reports.

Zurich, Zurich, CH

Responsible for growing existing key accounts at public and private schools to launch travel programs and school trips by maintaining meaningful, long-term customer relationships. Identified, developed and executed opportunities to drive growth and increase sales. Forecasted and delivered key account metrics. Collaborated with other EF departments.

Boston, MA, US

Worked on a team to greet visitors and members at the entrances of the museum to support membership sales at the Museum. Answered questions about the Museum, its programs, and the benefits of membership, while closing membership sales.

Boston, MA, US

Facilitated teacher workshops for the Visual Thinking Strategies trainings, and revitalized the VTS Teacher Manuals for Boston Public School Teachers. Created pre and post museum visit activities and lesson plans based off the Museum of Fine Art’s American Art collection and the Massachusetts Curriculum Frameworks.

Masters Of Art, Art And Museum Studies

Art And Business Certificate, Certificate Semester Programme, Art And Business

Bachelor Of Arts, Art History; European History; Gender Studies