Anna Propst Email & Phone Number

Ormond Beach, Fl, Us

Daytona Beach/Ormond Beach, Florida Area

LTG is a traffic engineering and planning firm headquartered in Daytona Beach, FL with a satellite office in Melbourne, FL. We provide consulting services to a diverse clientele list consisting of private, federal, state, county, and city entities. Our service area extends throughout Florida and into Mississippi, South Carolina, North Carolina, and Tennessee. Our services include traffic operational analysis, design, transportation planning, and land use planning functions. LTG is a progressive firm that recognizes our value is in our employees.

Tampa/St. Petersburg, Florida Area

Kavaliro provides employers with staffing solutions by providing the most qualified professionals who can fill both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to recruiting that saves our clients administrative time, resources and money.Speed and the acute ability to match skills to needs are critical attributes in the staffing industry, and at Kavaliro we use the most effective tools at our disposal to meet your specific needs. Cutting-edge technology, savvy recruiting strategies and a national reach are all utilized to ensure our clients get exactly what they ask for. Anything less would be unacceptable. Specialties:Information Technology, Engineering, Finance & Accounting, Administrative & Professional, Project Solutions and Delivery-Direct hire, Contract, Contract to hire

Tampa/St. Petersburg, Florida Area

The Tampa USAA on-site office services 7 states and is the largest USAA on-site operation in the United States.Worked as an on-site liaison between branch personnel and the assigned insurance company. Assisted to maintain a strong customer relationship and gain additional business.Promoted to Account Specialist in February 2014 after 4 months in the Account Representative position.PRINCIPAL DUTIES AND RESPONSIBILITIES:· Primary contact for claim, rental and customer service resolution based on policy, procedure and insurance company standards · Perform body shop and adjuster callbacks for the assigned account· Create ARMS® reservations and respond to requests for direct bill· Assist with accounts receivable collections· Assist the insurance company with rental management goals:· Reduce loss adjustment expenses (LAE)· Increase customer service· Monitor rental severity· Comply with Company philosophy and policies· Perform miscellaneous job-related duties as assignedKNOWLEDGE/SKILLS/ABILITIES:· Understanding of the ARMS® application with the ability to troubleshoot and answer questions regarding the ARMS® applications form adjusters · Ability to work with limited supervision, in a non-Enterprise office environment, while maintaining ERAC business standards and proven performance levels · Knowledge of a variety of computer software products and Enterprise-specific software · Knowledge of professional phone etiquette · Working knowledge and understanding of the functionality, processes and procedure of the daily rental operation · Written and verbal communication skills to convey ideas and information · Organizational skills · Ability to work independently and as a team member · Ability to meet deadlines · Demonstrates a professional image · Capability of dealing with multiple personalities at all levels of the organization/department · Ability to work and succeed in a multi-cultural environment

Tampa/St. Petersburg, Florida Area

The Tampa USAA on-site office services 7 states and is the largest USAA on-site operation in the United States.Worked as an on-site liaison between branch personnel and the assigned insurance company. Assisted to maintain a strong customer relationship and gain additional business.

Tampa/St. Petersburg, Florida Area

· Gained important knowledge and tools in order to run a successful business· Went above and beyond for customer service.· Answered multiple phone lines and booked reservations during high volumes of business.· Write contracts for customers, prepared and maintained reservations, handle money orders and credit card transactions.· Worked with reservation computer systems to uphold rental contracts.· Learned quickly and gaining experience in a fast paced environment, by working throughout several offices, in a short time.· Excelled in fleet growth, growing revenue and accounting.· Established a vigorous marketing schedule to improve current business and establish new accounts.· Assisted customers with queries and complaints.· Helped take charge of shift responsibilities to conserve order throughout high peak business hours.· Worked as part of a team of professional sales agents in a fast paced, high sales oriented environment.· Was selected for a 4 month rotation at the Tampa International Airport (selected as one of the top 5 largest rental airports in the world)· Was part of highest customer service score at airport location (91% customer satisfaction)

Altamonte Springs, Fl

Developed, organized and maintain corporate and individual membership databases;Designed, created and maintain organization’s social media presence on Facebook.

Worked 20+ hours a week while balancing a full college course load.Responsibilities include customer service, taking orders, serving, cleaning, and restocking/organization.

Life guarding, swim instructor, pool safety, maintenance, supervision of swimmers; gained experience in pool management, as well as skills in communicating with a wide variety of age groups and social skill levels; worked with underprivileged & disadvantaged children.

Masters Of Science, Management

Activities and Societies: UF Women's Water Polo Club

Bachelors Of Science, Environmental Science, Sustainability

Activities and Societies: UF Women's Water Polo Club