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Anna (Ylijoki) Rosato Email & Phone Number

Seasoned Customer Success and Operations Leader with a passion to grow and mentor CX focused teams and operationally savvy organizations with a customer centric ethos at KangaCAM
Location: Gainesville, Florida, United States 14 work roles 3 schools
1 work email found @ift.org LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Role
Seasoned Customer Success and Operations Leader with a passion to grow and mentor CX focused teams and operationally savvy organizations with a customer centric ethos
Location
Gainesville, Florida, United States

Who is Anna (Ylijoki) Rosato? Overview

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Quick answer

Anna (Ylijoki) Rosato is listed as Seasoned Customer Success and Operations Leader with a passion to grow and mentor CX focused teams and operationally savvy organizations with a customer centric ethos at KangaCAM, based in Gainesville, Florida, United States. AeroLeads shows a work email signal at ift.org and a matched LinkedIn profile for Anna (Ylijoki) Rosato.

Anna (Ylijoki) Rosato previously worked as Chief Operating Officer at Kangacam and Member at Pavilion. Anna (Ylijoki) Rosato holds Baba, Global Business from University Of Florida.

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Email format at KangaCAM

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Profile bio

About Anna (Ylijoki) Rosato

I am a creative problem-solver and relationship builder who likes to play in the uncomfortable space that challenges assumptions and creates innovative solutions. With over 18 years of client relations, operations, and project & people management experience, I have a passion for working with and understanding how to make the most of new opportunities while making lasting relationships with clients and business partners.

Listed skills include Strategic Planning, Event Planning, Non Profits, Marketing Communications, and 26 others.

Current workplace

Anna (Ylijoki) Rosato's current company

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KangaCAM
Kangacam
Seasoned Customer Success and Operations Leader with a passion to grow and mentor CX focused teams and operationally savvy organizations with a customer centric ethos
AeroLeads page
14 roles

Anna (Ylijoki) Rosato work experience

A career timeline built from the work history available for this profile.

Chief Operating Officer

Current
Dec 2024 - Present

Member

Current

New York, NY, US

Pavilion is a private membership organization for commercial growth operators, where Members can openly discuss business critical issues with the comfort of privacy and confidentiality.

Feb 2022 - Present

Senior Director, Customer Success Operations & Enablement

Gainesville, Florida, US

Sep 2023 - Oct 2024

Senior Director, Customer Success

Gainesville, Florida, US

Led a department of 18 Customer Success professionals responsible for retention and expansion of 1000+ customer base and annual renewable revenue exceeding $10 million. Established a robust structure for leadership development and operational optimization within Customer Success.

Jan 2022 - Sep 2023

Director, Customer Success

Gainesville, Florida, US

Managed and coached a six-person Customer Success team, transitioning them from relationship managers to account managers, empowering them with direct responsibility for customer renewal and expansion. Implemented auto-renewal process in enhance team efficiency. Moved team to a 4-day work week.

Oct 2019 - Jan 2022

Manager, Customer Success

Gainesville, Florida, US

Led a team of five Customer Success Managers driving success through value-based experiences for customers

Apr 2019 - Oct 2019

Customer Success Manager

Gainesville, Florida, US

Managed a book of business of 80 high touch customers as a strategic partner. Ensuring a unique and value-based customer experience to uncover best use of a la carte modules to drive high ROI and conversions based on customer goals.

May 2018 - Apr 2019

Manager, Chapter Support & Development

Falls Church, VA, US

Managed executive relationships with Florida based chapters to increase cross collaboration. Conducted strategic planning and provided budgetary and leadership guidance to chapters in order to increase efficiency and profits margins

Jan 2017 - May 2018

Manager, Student & New Professional Relations

Chicago, IL, US

A client and volunteer facing position geared toward development, operationalization, and execution of budgeting and programming/training for students, new professionals, and academic community. Positioned as staff expert in understanding client segments to ensure segments were strategically aligned with international organization's mission and vision and.

Jan 2011 - Dec 2016

Manager, Collegiate Chapters

Chicago, IL, US

Served as primary staff liaison for AMA Collegiate Council and managed over 330 collegiate chapters across North America with over 10,000 student members. Had fiscal responsibility and operational oversight for the Collegiate Council, all AMA national organization activities and served as the Executive Director for the International Collegiate Conference.

Aug 2009 - Jan 2011

Program Manager, International Collegiate Conference

Chicago, IL, US

Served as Executive Director for the International Collegiate Conference including all vendor, attendee, and speaker relations and marketing, programming, maintained fiscal responsibility and analysis of pre- and post- event metrics for operational improvements

Aug 2009 - Jan 2011

Chapter & Member Service Counselor

Chicago, IL, US

Served as primary contact & strategic advisor for 30 Appraisal Institute chapters and regions in all aspects of chapter and region operations, including governance, finance, education, membership recruitment and retention, and public relations.Guided chapters to better serve members, students, and prospective members by improving effectiveness and.

Jun 2006 - Jun 2009

Coordinator, Technology-Based Education

Chicago, IL, US

Mar 2006 - Jun 2006

Account Manager

Association Management & Communications

Account Manager at an association management company serving as the Executive Director for five membership based associations. Duties included:- Creation and execution of association budgets and fiduciary responsibility - Organized and execute educational, chapter leader and annual meeting events- Developed and maintained external and internal.

Apr 2005 - Mar 2006
3 education records

Anna (Ylijoki) Rosato education

Baba, Global Business

University Of Florida

Graduate Certificate, Industrial/Organziational Psychology

The Chicago School

Study Abroad Program, International Marketing

Hu University Of Applied Sciences Utrecht (Hogeschool Utrecht)
FAQ

Frequently asked questions about Anna (Ylijoki) Rosato

Quick answers generated from the profile data available on this page.

What company does Anna (Ylijoki) Rosato work for?

Anna (Ylijoki) Rosato works for KangaCAM.

What is Anna (Ylijoki) Rosato's role at KangaCAM?

Anna (Ylijoki) Rosato is listed as Seasoned Customer Success and Operations Leader with a passion to grow and mentor CX focused teams and operationally savvy organizations with a customer centric ethos at KangaCAM.

What is Anna (Ylijoki) Rosato's email address?

AeroLeads has found 1 work email signal at @ift.org for Anna (Ylijoki) Rosato at KangaCAM.

Where is Anna (Ylijoki) Rosato based?

Anna (Ylijoki) Rosato is based in Gainesville, Florida, United States while working with KangaCAM.

What companies has Anna (Ylijoki) Rosato worked for?

Anna (Ylijoki) Rosato has worked for Kangacam, Pavilion, Feathr, Community Associations Institute, and Institute Of Food Technologists (Ift).

How can I contact Anna (Ylijoki) Rosato?

You can use AeroLeads to view verified contact signals for Anna (Ylijoki) Rosato at KangaCAM, including work email, phone, and LinkedIn data when available.

What schools did Anna (Ylijoki) Rosato attend?

Anna (Ylijoki) Rosato holds Baba, Global Business from University Of Florida.

What skills is Anna (Ylijoki) Rosato known for?

Anna (Ylijoki) Rosato is listed with skills including Strategic Planning, Event Planning, Non Profits, Marketing Communications, Social Media Marketing, Volunteer Management, Membership Recruitment And Retention, and Student Affairs.

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