Directing small scale OTR trucking companies to growth by managing their operations and offering independent consultancy- Managing inflows of the companies in addition to record keeping- Managing billing for the clients - Managing onboarding for the clients - Brokering and integration of smart solutions including telematics and fuel cards within new and existing trucking companies - Providing companies with accurate forecasting, cost reduction and growth plans- Premium dispatching operations to boost revenue by 35% - 60%- Developing dedicated lanes for clients - Connecting new companies with shippers and brokers across dedicated lanes- Route optimization- Dispute resolution for insurance claims- Initiating claims against defective repairs- Optimizing inflows by enabling alternative methods of instantaneous payments through the use of EFS checks and Fintech solutions- Acquiring military contracts and managing the fulfillment of deliveries- Bidding on contracts and loads - Reviewing legal contracts, carrier packets and rate confirmations with providing record keeping for the clients

SC Technologies Global inaugurated a venture in collaboration with a logistics company after which, extensive research was conducted to be affiliated with the growing trucking industry of USA and capitalizing on the potential of the industry. - Provided assistance to multiple small businesses with fleet administration and management skills- Overviewed the team to ensure efficient and professional development- Provided consultancy to small trucking businesses - Assisted several fleets and small businesses in expansion - Billing was supervised in order to ensure accurate financial forecasts and analysis with providing billing services to the clients as well- Performed in the capacity of client and business development relationship manager- Active onboarding of new fleets- Premium dispatching and brokerage operations were conducted to increase revenue of the fleets by more than 60%

KeepTruckin is rated as a top 100 cloud company by Forbes. It provides high end fleet managementsoftware paired with electronic logging devices (ELDs). As a Technical Support Specialist, the primaryaim was to provide technical support, advice, and assistance to customers and fleets with technical, hardware, and software system problems. • Engaged in substantial activations of ELDs as an active member of the Purchase Flow pod incooperation with the Order Management team• Actively dedicated to resolving cases generated in the case view via email • Generated a high amount of profit through upselling to the customers• Operations with the enterprise team that catered to providing support to the largest companies including LandStar and United Postal Services etc. • Responsible for system evaluation where existing tools were valuated and developed to enable this function to scale in cooperation with the engineering team• Responsible for the team in the capacity of a senior representative to mentor and train new hiresand provide assistance to the team with their questions• Performed as the interim team lead