Responsible for managing the online marketplace operations, service concepts and developments ensuring smooth operations, seamless omnichannel experience and growth in traffic and sales.

Responsible for managing and coordinating the retail operations both in physical and digital channels ensuring smooth operations and growth in traffic and sales. Close cooperation with brand partners at Helsinki Outlet.

Buyer for eight Vero Moda stores in Finland. Managing and planning the product range, purchasing pre-collections (four different brands) as well as ensuring the daily availability of complementary products.Responsible for store purchases so that store inventory levels remained at an optimal level and turnover and profitability were maximized. This included working around budgets and deadlines and producing reports, and required an understanding of store target audience and being able to… Show more Buyer for eight Vero Moda stores in Finland. Managing and planning the product range, purchasing pre-collections (four different brands) as well as ensuring the daily availability of complementary products.Responsible for store purchases so that store inventory levels remained at an optimal level and turnover and profitability were maximized. This included working around budgets and deadlines and producing reports, and required an understanding of store target audience and being able to predict future trendsActive communication with store staff, sales representatives and Vero Moda headquarters.In addition to the buyer position, I worked as part of the Key Account -customer service team. Tasks in this role included customer orders, order confirmations, and matters requiring accuracy related to product data processing. Show less

Hair, make up and styling for model-, fashion-, image-, and wedding shoots in a fast paced environment.

Project Manager during the start up of a multi-brand fashion online store in collaboration with internal and external partners. Responsible for sales, brand marketing, budgeting, web site development & analytics as well as the entire product range of the web store (10 different brands and up to 15 collections four times yearly). Constantly improved sales and brand awareness and made sure inventory levels remained at an optimal level and turnover and profitability were… Show more Project Manager during the start up of a multi-brand fashion online store in collaboration with internal and external partners. Responsible for sales, brand marketing, budgeting, web site development & analytics as well as the entire product range of the web store (10 different brands and up to 15 collections four times yearly). Constantly improved sales and brand awareness and made sure inventory levels remained at an optimal level and turnover and profitability were maximized.Managed and supported a team of five overseeing the day-to-day operations and prioritizing and planning tasks. Active communication with sales representatives, brand headquarters, photographers, digital marketing and technical support. Show less

Responsible for wholesale customer service (Guess, Liu Jo and Calvin Klein) and sales support,main tasks being B to B customer service, invoicing, order confirmations and reclaims, delivery follow-ups and warehouse sales.Active communication with brand headquarters and both internal and external stakeholders.

Versatile customer service in Stockmann's personnel department, assisting applicants, making employment contracts and certificates and other administrative tasks related to the recruitment process and commencement and termination of employment.

Versatile and demanding customer service in the department store's loyal customer service and telephone service, where I handled various issues related to loyal customers, such as granting of credit cards/store cards, credit limit increases, changes to the customer register and answering customer inquiries.In addition, the task included the processing and invoicing of export- and domestic service -orders.