Anna Scott, Pmp Email & Phone Number

Knoxville, TN, US

• Responsible for managing both short-term and long-term projects
• Managing all aspects of the project life cycle from Initiating to Closing
• Work closely with customers and stakeholders to manage their expectations
• Evaluate projects, provide advice, and apply expertise
• Schedule, procure, and manage numerous remote resources at multiple sites and direct them to accomplish project objectives
• Ensure Fiscal responsibility of project operations by being good steward of the project budget

• Assisted TEKsystems in becoming ISO certified
• Served on a committee to build travel policies and procedures
• Won the “New Idea” award for a billing report created to show the customer on a weekly basis their current spending
• Managed a 2-year project that required coordination of twenty travelling team leads, two project coordinators and various local technicians installing Xerox copiers at AT&T locations
• Helped a healthcare customer develop their migration plan as well as their inventory management
• Worked with multiple Fortune 500 companies (ex. HP, Xerox, Mosaic, Southwest Airlines, etc.) as well as smaller independently owned companies (ex. Netarx, Exel)

• Assisted multiple project managers to produce a consistent level of quality in documentation
• Managed teams of technicians
• Worked closely with the travel department to ensure technicians arrived on time at the correct location
• Mainly worked with Dell in the K – 12 education workspace on the installation of new computers both desktop and laptop

• Managed various sizes of technical teams
• Traveled all over Texas, Louisiana, Kentucky, and Kansas for multiple customers in the Education and Healthcare industries
• Trained new Field Managers in methodology and procedures
• Ensured work was performed to standards agreed upon by all parties and that all three organizations (Customer, Aggregate, and Service Provider) were fully satisfied with the quality of each installation
• Sent daily and weekly status report to customer as well as internal Project Manager
• Scheduled installations and actively addressed customer problems and concerns

• Traveled with a team of technicians all over Texas to install Dell computers, both desktops and laptops, in Hospitals and schools (K - 12 and Higher Education).
• Member of the TechSolve team focused on installation of wireless laptop labs for Dell
• Installed desktop, laptops and servers for various Dell customers