Muhammad Annas Danial Email & Phone Number

Kepala Batas, Penang, Malaysia

Ensured outlet cleanliness, safety, and health, managed stock, provided customer service, supervised subordinates, scheduling staff, liasing with the outlet and district manager, monitored outlet performance, and performed ad hoc responsibilities.

Served specialty coffee and non-coffee drinks with exceptional attention to customers' needs. Proficient in customer service, food handling, preparation, stock management and inventory, and Point-of-Sale (POS) transactions.

Malaysia

• Consulted and developed marketing plan for team resulting in current sale of Rm51,130.90.
• Generated leads by using social media platform which increase company value and sales.
• Processed requested orders and transactions via company Point of Sale (POS) system.
• Track and arrange for delivery in timely manner to ensure items are delivered.
• Communicating with target customers and managing the customer’s relationship.

Malaysia

• Lead storage team and assigned crew to specific tasks based on individual productivity.
• Checked and update all incoming/outgoing gaylord box (stock) to event manager.
• Coordinate with all four-floor team on their requested stock.
• Resolved customer inquiry about books price and its location.
• Greeted and assisted walk-in customers daily throughout the event.

Malaysia

• Serving and attending over 30 customers daily by answering questions and fulfilling requests.
• Promoted and prepared best-selling product with contribute to high profit.

Malaysia

• Identified the effects on different medicinal plants extract on different bacteria.
• Planned the details of project and revised with supervisor.
• Participated with institute activities and talk.