Design and maintain key internal processes to enhance quality, productivity, and efficiency. Provide unit-wide support for procurement, finance, event planning, communications, and customer service.The nonprofit Environmental Resources Trust (ERT) is an enterprise of Winrock International that operates two carbon offset programs, American Carbon Registry (ACR) and Architecture for REDD+ Transactions (ART). ACR is a leading carbon offset program recognized for its strong standards for environmental integrity and quest to innovate. Founded in 1996, ACR has over two decades of unparalleled experience in development of rigorous, science-based carbon offset standards and methodologies as well as operational experience in the oversight of high-quality offset project listing, verification, registration, offset issuance, serialization and on-line retirement reporting. ACR is a California Air Resources Board (CARB) approved Offset Project Registry (OPR) for the California cap-and-trade program. ACR has also been approved by the International Civil Aviation Organization (ICAO) to supply credits to airlines under the CORSIA and is positioning itself for a role in new compliance offset markets in other U.S. states and under Article 6 of the Paris Agreement. ART is a standalone, independent program that develops and administers standardized procedures for crediting emission reductions and removals from national or large sub-national REDD+ programs. ART’s standard for the measurement, monitoring, reporting and verification of reductions and removals from the forest sector — The REDD+ Environmental Excellence Standard, known as TREES — represents the next step in the evolution of global efforts to protect and restore tropical forests.

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Facilitated youth-led Youth Leadership Greensboro program annually for high school students. Coordinated Greensboro Youth Council professional development monthly trainings using youth empowerment model. Led summer camp program quality improvement throughout 15 summer day camp locations including program evaluation, program planning, staff hiring, and professional development.

Connect individuals and groups to volunteer opportunities throughout 170 facilities and 3500 programmed acres; Coordinate youth service-learning and post-secondary internship programs; Provide support to front-line staff for volunteer recruitment, screening, management, and recognition; Presenter of “Social Media & Volunteer Engagement” at North Carolina Association of Volunteer Administrators Conference (May 2014)

Investigate and analyze data and research for development of communications to inform the public about community impact goals and strategies of United Way of Greater Greensboro; Plan and coordinate implementation of multiple-segment organizational communication strategy; Strengthen online communications through copywriting, design, and management of monthly e-newsletters, social media, and website; Serve as a liaison between Marketing & Communications Department and staff/volunteers for communications and branding strategy execution

Support Community Investment and Marketing/Communications staff and volunteers through records and database management, meeting coordination, grant application processing, research, special event assistance, website maintenance, and budget tracking; Co-facilitated and participated in departmental strategic planning and evaluation; Develop workflow plans for routine tasks and special projects within two departments; Assist with generating localized branding platform and marketing content for annual campaign materials, website, and social media; manage interns

Developed and led 10-week service-learning summer program for 60 teens focusing on leadership and professional development; evaluated program outcomes; directly supervised three staff members; assisted with general camp operations and program marketing; established community partnerships to create career exploration and community service experiences

Developed and facilitated after-school activities for sixth through eighth grade youth; implemented first annual Global Youth Service Day and Project Planning Committee for middle school youth; initiated community partnerships; maintained communication with participants’ families and YMCA community through monthly newsletters; revitalized program from 6 to 20 participants in one year

Maintained Environmental Studies Program website; compiled research including grant opportunities and annotated bibliographies for professors; assisted administrative staff with special events; conducted semester course evaluations; proctored exams.

Published and presented college preparatory workshops for Title I high school students; organized college student and young professional speaker panels; wrote college admissions and financial aid resource guide to assist college preparatory teachers and guidance counselors; initiated and organized risk-management training for mentoring programs operating through Vanderbilt University; provided on-going support to undergraduate student service group leaders; assisted Grant Manager with program documentation and reporting

Transformed program from the verge of collapse to respected award-winner; actively managed executive board, 6 site leaders, 150 volunteers, and 100 youth participants; Designed volunteer training and program curriculum; Directed mentor and mentee recruitment, mentor orientation and training, mentee/mentor matching, and match relationship management; created and maintained programming budgets; expanded partnerships with community