Anna (Ryan) Skoien Email & Phone Number

Minneapolis, Minnesota, United States

-Joined startup that grew from billing $20k a month to $1M a month during my tenure-Planned and developed scalable business model, resulting in 4,900% growth in agency revenue over 18 months-Onboarded 1,000+ clients, 300 parents of children with disabilities and 700 caregivers-Reduced client onboarding time by 99.4% from 4 weeks to 4 hours via process improvements-Maintained 100% compliance across all client files, successfully passing 2 audits without any major findings-Kept abreast of industry changes, leading to the early adoption of EVV, IDD software, direct deposit, and real-time client statistics, positioning the company as a leader in disability care innovation-Collaborated with 6 developers to build app UX and functionality using industry research, focus groups, betas-Implemented EVV Medicaid submissions and customer tech support strategies-Managed Medicaid Waivers and state communications, providing critical information that influenced Caregiver Compensation (S.B. 106) in the state Utah-Screened and hired 4 employees, aligning talent acquisition with strategic business goals-Facilitated giv.care product development, achieving streamlined onboarding, compliance implementation, budget tool improvements, bug fixes, TestFlight and Google Play approvals

-Implemented strategic transportation plans for $500k-$1M+ high-profile events, 2-3x a year-Coordinated transportation for 200-1000 individuals for conference movements-Managed a diverse fleet of 100+ vehicles and teams of 30-150 drivers

-Led a diverse team of 10 event professionals fostering a culture of excellence and continuous improvement in the event management process with a budget of $3.75M-Managed the logistics for transporting 18k+ participants and 350+ pieces of equipment (coach buses, school buses, mini coaches, limos, etc) in a calendar year-Directed multiple marathons and race series, overseeing all aspects from planning to execution, ensuring each event met or exceeded participant expectations-Coordinated with over 100 law enforcement and community leaders for event planning and obtaining necessary permits, ensuring compliance with local regulations for each event, including: City of Portland, Denver, Las Vegas & Mesa, the counties of Salt Lake City, Maricopa, Clark & San Bernardino, USFS (US Forest Service), BLM (Bureau of Land Management), and Mesa, Tucson and Salt Lake City Visitor Bureaus-Conducted partnership collaboration and execution with local and national companies, to enhance the participant experience, including Oregon Health & Science University (OHSU), Intermountain Healthcare, St Anthony Hospital, 1-800 Contacts, Scheels, Nuun Hydration, Honey Stinger, Gu, and Powerade-Handled over 6k customer service inquiries annually, ensuring high satisfaction and efficient resolution of participant issues with average response time under 24 hours-Recruited and managed 2k+ volunteers annually, ensuring adequate staffing and effective volunteer engagement for each event

Indianapolis, Indiana Area

-Oversaw $200k marketing budget ensuring optimal allocation across campaigns and maximizing ROI-Developed a comprehensive marketing plan for 10 running events, successfully reaching 35k+ participants-Developed and managed the brand identity, ensuring consistency and alignment with the company’s values and mission across all marketing materials and channels-Served as the key liaison for client, vendor, charity, and sponsor relationships, fostering strong partnerships and enhancing over 25 event sponsorships and collaborations, including BMO Harris Bank, Milwaukee Brewers, Summerfest, Ford Mustang, UW Health, Lincoln Park Zoo, United Airlines, and Las Vegas Motor Speedway-Monitored and analyzed marketing campaign performance, providing regular reports on key metrics like engagement rates, conversion rates, and ROI, to inform future marketing strategies-Designed and executed digital marketing campaigns, utilizing social media, email marketing, and online advertising, contributing to increased event awareness and participation rates

Minneapolis, Minnesota, United States

KQRS-FM