Anna Sologub

Anna Sologub Email and Phone Number

Senior Data Operations Analyst @ Data Impact by NIQ
Rouen, FR
Anna Sologub's Location
Rouen, Normandy, France, France
Anna Sologub's Contact Details

Anna Sologub work email

Anna Sologub personal email

n/a
About Anna Sologub

Anna Sologub is a Senior Data Operations Analyst at Data Impact by NIQ. She possess expertise in german language, computer games, tech assistance, analytical skills, data analysis and 21 more skills. She is proficient in German and French. Colleagues describe her as "Anna is a talented, hard working and extremely responsible individual. Her customer service skills and attention to detail resulted in extremely satisfied players who she always resolved issues for. Her positive approach to resolving customer issues not only gave her great results in customer satisfaction and first contact resolution but allowed her to put forward creative solutions to our service tech team which is responsible for our internal CRM. Anna can very well work independently and as part of a team, she is a true asset to any organisation as her commitment, loyalty and ethical standards to her work and her customers are second to none. If I had the opportunity to hire Anna again I would do so. Best of luck Anna in this new phase of your career."

Anna Sologub's Current Company Details
Data Impact by NIQ

Data Impact By Niq

View
Senior Data Operations Analyst
Rouen, FR
Website:
niq.com
Employees:
27256
Anna Sologub Work Experience Details
  • Data Impact By Niq
    Senior Data Operations Analyst
    Data Impact By Niq
    Rouen, Fr
  • Data Impact By Nielseniq
    Data Administrator
    Data Impact By Nielseniq Jan 2022 - Present
    Paris, Île-De-France, France
  • Blizzard Entertainment
    Customer Service Specialist
    Blizzard Entertainment Mar 2017 - Dec 2018
    County Cork, Ireland
    Responsibilities as CS Representative and plus:- Providing assistance and coaching sessions to new hires and other colleagues- Acting Team leader in certain situations to ensure smooth and continuous service delivery- Improving company-wide knowledge database- Documenting/escalating game/content issues to QA and developers- Taking part in the company's CRM development and its testing- Involved in many projects between departments and offices, such as Customer Retention, First Contact Resolution Analysis, Process Team- Participated in different types of testing for games and websites, including localization testing
  • Blizzard Entertainment
    Customer Service Representative
    Blizzard Entertainment Apr 2015 - Feb 2017
    Cork, County Cork, Ireland
    Providing exemplary customer experience:- resolving account, billing, and technical issues over the phone, live chat, tickets, and email (Russian and English)- investigating complaints, frauds, and scams
  • Renault
    Financial Controller (Contrôleur De Gestion)
    Renault Jun 2012 - Jul 2013
    Moscow, Moscow City, Russia
    - Planning & Budgeting (costs, KPIs) and vs. Actual analysis for 2 industrial departments. Weekly and monthly reporting, consolidation, and presentation for the general manager.- Managing a few projects in overseen departments , with significant plant-wide success and recognition.- Implementing initiatives for improvement in collaboration with different levels of management

Anna Sologub Skills

German Language Computer Games Tech Assistance Analytical Skills Data Analysis Communication Customer Support Ms Office Solution Orientated Attention To Details Video Games Conflict Management Efficiency Product Knowledge Flexibity Attentiveness Positive Attitude Responsible Teamwork Time Management Russian English Online Gaming Customer Satisfaction Microsoft Office Customer Service

Anna Sologub Education Details

Frequently Asked Questions about Anna Sologub

What company does Anna Sologub work for?

Anna Sologub works for Data Impact By Niq

What is Anna Sologub's role at the current company?

Anna Sologub's current role is Senior Data Operations Analyst.

What is Anna Sologub's email address?

Anna Sologub's email address is as****@****ard.com

What schools did Anna Sologub attend?

Anna Sologub attended National Mineral Resources University (University Of Mines).

What skills is Anna Sologub known for?

Anna Sologub has skills like German Language, Computer Games, Tech Assistance, Analytical Skills, Data Analysis, Communication, Customer Support, Ms Office, Solution Orientated, Attention To Details, Video Games, Conflict Management.

Who are Anna Sologub's colleagues?

Anna Sologub's colleagues are Nur'ashiqin Osman, Chaitanya Ghag, Chris Lin, Edgar Rodríguez, Ca Rekha Gaikwad, Minh Nguyen ✔️, Sathyabama.m M.

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