As the Product Management Lead for Evernorth Home-Based Care, I oversee a team of product owners who deliver on-site, home-based, and virtual health solutions. With over 10 years of experience in technology product and program management, I have a strong background in customer relationship management, content management, and omnichannel communication. I collaborate with business leaders, clinicians, and operations staff to align our technology goals with our business growth objectives, and to streamline the solution architecture across Care Delivery, Virtual Care, and Clinical Programs. I am passionate about enhancing patient engagement, care coordination, and population health through innovative and user-friendly digital experiences. I leverage my Scrum and UX certifications to lead agile product development and design processes, and to launch products that improve the health and well-being of our customers.