Anna Stafford Email & Phone Number

Austin, TX, US

Austin, Texas Area

Supports the General Manager of the Association and serves as a key contact to legislative, regulatory and other external stakeholders. Responsible for communicating to internal and external audiences regarding matters pertaining to legislation, rule-making, and operations of the Association. Communicates regularly with legislative officials to inform them.

Austin, Texas Area

Responsible for managing the Communications and Legislative Affairs Departments' outreach and education programs. Serve as the Public Information Coordinator and complaint liaison. Develop and maintain stakeholder relationships (policyholders, agents, legislators, etc.), assist in the development and implementation of community outreach strategies, manage.

Austin Area, Texas

• Manage the responses to Texas Public Information Act requests, including receiving, routing, tracking and coordinating with departments as well as complex document reviews and referrals to the Attorney General’s office
• Supervise and determine appropriate response and resolution of consumer complaints, including receiving, routing, tracking and coordinating with departments
• Coordinate with Media Relations Analyst, TWIA departments and other internal stakeholders to gather documents and information necessary to respond to a variety of requests, including legislative, regulatory, disaster.
• Provide customer support via email, phone or in person, i.e., logistic & procedural support, enforce standards and promote best practices
• Maintain centralized database of all contracts, forms and vital records. Ensure confidentiality and compliance with State and Federal laws
• Liaison with Texas Department of Insurance (TDI) related to consumer complaints/inquiries and fraud and enforcement issues

Austin, Texas

• Senior Manager of J-1 Intern & Trainee program, overseeing direction and development of the program, adapting to and implementing Dept. of State regulations for the program and enrolling applicants and international.
• Developed trainings and materials on new and existing systems for internal and external audiences, including for the Business Development Team and our international partners in over 15 countries;
• Created internal tracking system, The Compass, focused on participant recruitment efforts and professional placement efforts;
• Worked with IT, Finance and Compliance Departments to develop workflow management systems and reporting methods to improve organization and efficiency;
• Acted as chief J-1 Intern & Trainee Account Manager for over 60 company clients in the US;
• Helped company clients create Department of State approved training programs for international participants.

Austin, Texas Area

• Recruited and placed volunteers in tutoring and administrative support positions while working with American YouthWorks staff to determine volunteer needs;
• Planned, organized, and coordinated two major fundraisers, resulting in donations of over $500,000;
• Initiated development of and created content for a new, more professional organization website using elements of social networking and online fundraising technology.

Boston, Massachusetts

• Co-created fellowship program with director of domestic programs, building skills and strength of over 25 distinguished social movement leaders through workshops and training seminars;
• Provided program director with up-to-date research on skill-building avenues for fellows, acted as primary event coordinator, and headed annual fellowship recruitment and selection process.