Senior Change Manager
CurrentKey Program/Projects Include:1) Digital Transformation Program: Applying LEAN Change practices to support the digital transformation initiatives for Insurance, resulting in an improved digital experience for RAC members and delivering process efficiencies for our staff2) Safer Together Program: Managing the change related to new Health and Safety legislation to ensure the health and safety of our people3) Insurance System Upgrade: Managing the change from project… Show more Key Program/Projects Include:1) Digital Transformation Program: Applying LEAN Change practices to support the digital transformation initiatives for Insurance, resulting in an improved digital experience for RAC members and delivering process efficiencies for our staff2) Safer Together Program: Managing the change related to new Health and Safety legislation to ensure the health and safety of our people3) Insurance System Upgrade: Managing the change from project inception through to embedding of the change relating to the upgrade of the Insurance Business core system. Supporting front line staff in Claims and Sales and Member Service and back office functions during a cutover weekend as the new version went live. 4) Data Analytics Program: Managing the implementation of a new operating model for a central analytics function and ways of working with the business unit dedicated analytics teams. Managing the change related to the transition from MicroStrategy reporting solution to the implementation of Power BI Show less