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Well-rounded and innovative digital content and communications leader with over 15 years of experience in fast-paced, data-driven environments.Progressive leadership experience with strong track record of building high-performing and impactful digital strategies and programs. Specialties: - Social media listening strategy, response and mitigation for community management, brand reputation and crisis situations- End-to-end strategy, development, and management of owned social media for LinkedIn, Twitter, Facebook, and Instagram- Expert-level understanding of social media management, reporting, advocacy and listening tools- Vendor management, tool onboarding, transition, and retirement- Meticulous self-starter and collaborator with a "can do" attitude and proven ability to develop relationships at all levels of the organizationSocial Media Strategy, Management, Reporting, & Advocacy | Brand & Crisis Listening & Mitigation | Cybersecurity
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Sr. Social Media ManagerNetskope Nov 2023 - PresentSanta Clara, California, Us -
Senior Manager, Social Media StrategistBlackberry May 2020 - Oct 2023Waterloo, Ontario, Ca -
Senior Manager, Global Ops And Social ListeningPalo Alto Networks Oct 2018 - Apr 2020Santa Clara, California, UsDeveloped corporate social media listening and mitigation strategy for brand reputation and crisis situations.Vetted, on boarded, and managed social media vendors specializing in social media management, reporting, listening, and advocacy tools.Expert-level knowledge of:- Salesforce Social Studio- Sprout Social- Talkwalker- Meltwater / Sysomos- Dynamic Signal- WordPress- LinkedIn- Twitter- Facebook- Instagram- Adobe Illustrator, Photoshop, and InDesign -
Operations Strategist, Content Marketing & Social MediaPalo Alto Networks Nov 2017 - Oct 2018Santa Clara, California, UsSpearheaded the creation of an innovative social media listening program targeting strategic accounts. Delivered timely and actionable insights to cross-functional stakeholders to support a shared goal of landing and expanding strategic accounts. -
Content And Communications ManagerPalo Alto Networks Oct 2015 - Oct 2017Santa Clara, California, UsRevitalized and managed the strategy and execution of the global corporate social media and advocacy program. Drove cross-functional collaboration delivering social media campaigns to achieve increased awareness and engagement for product launches, announcements and events. -
Senior Integrated Marketing ManagerUnion+Webster Dec 2014 - Oct 2015San Carlos, Ca, UsDelivered Integrated Marketing advisory services, customer-facing campaigns and marketing programs on budget and per plan for High-Tech clients. Resulted in 100% client satisfaction and services retention. -
Social Media Manager (Global Partner Marketing)Cisco (Lightspeed Marketing) Mar 2011 - Dec 2014Managed and executed the Partner social media strategy on LinkedIn, Twitter, Facebook, Partner Blog, and the Partner Community establishing 1 to many engagement through digital channels. Managed the social media Partner Community and established the strategy, governance process, and training for over 100 sub-communities. Efforts drove over 116,000 page views per month.Created targeted communications plan and content delivered through social channels to drive awareness, engagement, and loyalty across the Cisco Partner Ecosystem (Distributors, VARs, etc…)Developed the metrics framework to measure social media communications and campaign effectiveness that drove the identification of opportunities to optimize content based on performance.
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Community Manager (Global Sales Operations)Cisco (K&J Consulting) Jan 2008 - Mar 2011Responsible for managing and creating content for the Enterprise Network Sales Community, and driving internal adoption of the Cisco WebEx Social platform across the Global Sales Operations organization.
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Graphic DesignerWayne Mascia Associates Feb 2005 - Dec 2007UsResponsible for strategy, development, and delivery of marketing and advertising collateral to support sales activities for 40+ account executives. Wayne Mascia Associates (now known as GVA Kidder Matthews) is a real-estate firm specializing in leasing and selling of commercial properties in Northern California. -
Graphic Design InternKanisa Sep 2003 - Feb 2005UsCollaborated with lead graphic designer, Director of Marketing, and VP of Marketing to develop corporate-branded templates to support business operations, including white papers, PowerPoint, and datasheet templates. Supported development of Kanisa User Conference collateral and managed conference website content.Kanisa provided enterprise software that personalizes online customer service sites and makes them more effective for solving problems. Kanisa distinguished itself in the customer relationship management (CRM) market by using natural language search technology, which enabled customers to type a question in plain language and get either an answer or questions eliciting more information about the problem.
Anna Lough Skills
Anna Lough Education Details
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San José State UniversityMinor In Advertising
Frequently Asked Questions about Anna Lough
What company does Anna Lough work for?
Anna Lough works for Netskope
What is Anna Lough's role at the current company?
Anna Lough's current role is Sr. Social Media Manager at Netskope.
What is Anna Lough's email address?
Anna Lough's email address is al****@****rks.com
What is Anna Lough's direct phone number?
Anna Lough's direct phone number is +151052*****
What schools did Anna Lough attend?
Anna Lough attended San José State University.
What are some of Anna Lough's interests?
Anna Lough has interest in Jive, Social Media, Marketing, Analytics, Sprinklr, Community Management, Communications, Metrics, Graphic Design.
What skills is Anna Lough known for?
Anna Lough has skills like Blogging, Social Media, Marketing Communications, Email Marketing, Community Management, Social Media Marketing, Project Management, Graphic Design, Adobe Creative Suite, Project Planning, Twitter, Social Media Strategist.
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