Anna Tertychna Email & Phone Number

Edmonton, Alberta, Canada

Identifying, developing and successfully executing plans and strategies for all employees to support the various business functions in relations to sales, operations, talent management, clientele development; Developing long term strategies to drive and maximize performance to consistently exceed the overall business objectives while ensuring operational integrity; Managing the allocation of staff resources and scheduling to effectively run business;Analyzing and reacting to the needs of the business in order to optimize opportunities; Maintaining proper product levels and inventory controls for merchandiseand organized backroom to facilitate effective ordering and stock rotation.

Edmonton, Alberta, Canada

Led training process for new hires and current employees on product knowledge, service practices, LP, operations;Supported Store Manager though execution of all performance management tools, including daily, weekly, monthly and annual performance review in order to set expectations, coach and contribute to team development;Delivered performance feedback and successful execution of visual changes in accordance with visual merchandising direction, resulting in timely and flawless product presentation and company standards; Proactively resolved customer issues by investigating problems, developing solutions and ensuring positive customer experience; Trained and developed staff in multiple locations on standard operating procedures (SPOs), product and service knowledge.

Edmonton, Alberta, Canada

Drove and maximized sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity; Analyzed monthly store performance, reporting current business trend to cover every aspect of the business including competitor performance; Developed and implement business action plans in collaboration with the Store Manager and Team Leads to enhance sales performance for Brand Ambassadors and each product category;Managed the achievement of Sales objectives, by utilizing a clientele strategy to retain and develop clients.

Marketing & Brand Management

Bachelor'S Degree, Russian Language And Literature