Anna V. Email & Phone Number
@valleymed.org
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Who is Anna V.? Overview
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Anna V. is listed as IT Support Specialist at Anduril Industries, a company with 5501 employees, based in Tustin, California, United States. AeroLeads shows a work email signal at valleymed.org and a matched LinkedIn profile for Anna V..
Anna V. previously worked as IT Support Specialist II at Virgin Galactic and IT Support Specialist I at Virgin Galactic. Anna V. holds Bachelor Of Science In Health Informatics And Health Information Management from University Of Washington.
Email format at Anduril Industries
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AeroLeads found 1 current-domain work email signal for Anna V.. Compare company email patterns before reaching out.
About Anna V.
Enthusiastic technical support specialist four years of experience in Information Technology. Excel at troubleshooting and fulfilling various requests in fast-paced environments while providing high quality customer service and first contact resolution. Proven ability to work independently and with a team to exceed personal and team goals. Interested in hand-on opportunities to increase exposure to cyber security.
Listed skills include Microsoft Excel, Computer Literacy, Analytical Skills, Medical Records, and 31 others.
Anna V.'s current company
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Anna V. work experience
A career timeline built from the work history available for this profile.
It Support Specialist Ii
Current
It Support Specialist I
- Supported 1,500 onsite and remote employees with access, hardware, and software related tickets and closed an average of 150 tickets a month.
- Retained top performer in ticket SLAs while performing other tasks with a time to resolution rate of 95% and a customer satisfaction rate of 4.9 stars in the last three months.
- Facilitated the onboarding process by provisioning requested hardware and access, providing support for inquiries, and troubleshooting issues encountered during orientation. Additionally, documented onboarding.
- Managed asset inventory to ensure sufficient counts for future new hires and current users. Processed RMAs and audited license usage to ensure optimal utilization before considering additional purchases.
- Participated in IT administrative projects focused on security, asset management, and improving end-user experience.
Service Desk Specialist Ii
- Oversaw incident and request management through the ServiceNow ticketing system, ensuring timely dispatch and escalation to relevant teams. Proactively identified trends and implemented immediate improvements to.
- Managed an average of 350 monthly calls to the service desk with a first-call resolution rate of 61%.
- Consistently surpassed team benchmarks by at least 8% for the weekly ticket handling rate.
- Authored comprehensive documentation including Service Desk Standard Operating Procedures (SOP) and Knowledge Base (KB) articles, providing end users and colleagues with valuable resources for guidance.
- Assisted with projects as needed by other IT teams by offering expertise, conducting audits,
Service Desk Specialist I
Him Record Processing Specialist
- Identified and rectified deficiencies and discrepancies in scanned and unscanned patient documents.
- Scanned and indexed different types of inpatient and ambulatory document in a timely manner with minimal assistance.
- Consistently surpassed the team’s average monthly productivity for documents scanned by at least 20% after a month of training.
- Analyzed and personalized the scanning process to optimize performance.
Colleagues at Anduril Industries
Other employees you can reach at anduril.com. View company contacts for 5501 employees →
Nina Dytiuk
Colleague at Anduril Industries
Boston, Massachusetts, United States, United States
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WK
Wendy Kelley
Colleague at Anduril Industries
Ashland, Kentucky, United States, United States
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ZM
Zachary Montgomery
Colleague at Anduril Industries
Atlanta Metropolitan Area, United States
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HF
Holt Feigle
Colleague at Anduril Industries
Costa Mesa, California, United States, United States
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CB
Christopher Bluhm
Colleague at Anduril Industries
Haleiwa, Hawaii, United States, United States
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VP
Vrajesh Padhiar
Colleague at Anduril Industries
Cerritos, California, United States, United States
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TD
Trevor Dalton
Colleague at Anduril Industries
Los Angeles Metropolitan Area, United States
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MM
Michael Maddry
Colleague at Anduril Industries
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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AH
Andrew Henske
Colleague at Anduril Industries
Perkinston, Mississippi, United States, United States
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JL
Jordan Lastic
Colleague at Anduril Industries
Santa Ana, California, United States, United States
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Anna V. education
Bachelor Of Science In Health Informatics And Health Information Management
Associate Of Arts And Sciences - Aas
Frequently asked questions about Anna V.
Quick answers generated from the profile data available on this page.
What company does Anna V. work for?
Anna V. works for Anduril Industries.
What is Anna V.'s role at Anduril Industries?
Anna V. is listed as IT Support Specialist at Anduril Industries.
What is Anna V.'s email address?
AeroLeads has found 1 work email signal at @valleymed.org for Anna V. at Anduril Industries.
Where is Anna V. based?
Anna V. is based in Tustin, California, United States while working with Anduril Industries.
What companies has Anna V. worked for?
Anna V. has worked for Anduril Industries, Virgin Galactic, Valley Medical Center, and Swedish.
Who are Anna V.'s colleagues at Anduril Industries?
Anna V.'s colleagues at Anduril Industries include Nina Dytiuk, Wendy Kelley, Zachary Montgomery, Holt Feigle, and Christopher Bluhm.
How can I contact Anna V.?
You can use AeroLeads to view verified contact signals for Anna V. at Anduril Industries, including work email, phone, and LinkedIn data when available.
What schools did Anna V. attend?
Anna V. holds Bachelor Of Science In Health Informatics And Health Information Management from University Of Washington.
What skills is Anna V. known for?
Anna V. is listed with skills including Microsoft Excel, Computer Literacy, Analytical Skills, Medical Records, Data Entry, Data Analysis, Social Media, and Medical Terminology.
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