* Partners directly with Business Owners to establish company goals and objectives, both short-term and long-term.* Drives and strengthens company culture development * Contributes to the development of business plans and strategies. * Contributes and advises on strategic issues as they arise* Oversees and manages daily practice operations * Reports managers and team member performances to the Business Owners* Drives business success by motivating and leading management team * Oversees hiring and development of the staff * Supports Bookkeeper reviewing payroll, compensation and benefits * Acts as liaison between Business Owners and managers/team members * Manages onboarding and orientation for managers and team members alike * Oversees training opportunities, corrective action and terminations as necessary * Directed and coordinated all COVID-19 protocols throughout the COVID-19 pandemic

* Recruiting and hiring manager * Conflict resolution * Managing teams * Resolving customer concerns * Delegating responsibilities *Problem Solving *Onboarding*Training and developing training materials * New hire paperwork (W-4, I-9, Direct Deposit)

* Planned strategies to uncover underlying issues within the organization * Partnered with VP of People and Organizational Development on a daily basis* Conducted interviews to gain feedback from staff in various store locations * Conducted observations in the various store locations * Analyzed results * Problem solved and created solutions

* Created a recording structure for government agency * Event planning for the clients * Employment counseling * Academic support

* Oversaw employee schedules* Managed cash handling * Assisted with tracking daily inventory* Monitored and ensured store was up to kept up to health code inspections* Trained employees on food and beverage knowledge