- Management of the marketing team- Pricing negotiations and price setting - B2B e-commerce- Communication and branding- Organisation and participation in international and Italian exhibitions- Human resources- Purchasing- Logistics

- Marketing, promotion and communications responsible (including social media and newsletters)- Customer retention and acquisition, both Italian and international customers- Credit control; invoicing; relationship with Italian and British Chartered Accountants- Suppliers management- Human Resources (employee contracts and bonus systems)- Preparation of international bids and tenders- Coordination of international Business Developers- Updating Business Plan

As EA to the Regional CEO of Damco (former Maersk Logistics/Damco) my main responsibility entails daily interaction with top management, regional and global communication (e.g. intranet maintenance and contact with external media), ensure employee engagement and customer satisfaction as well as being responsible for marketing and branding for the whole region.

Member of the Strategy Communication team and responsible for various types of internal communication: - Producing and delivering reliable and timely information to top management.- Guiding and supporting strategy coordinators in how to communicate parts of the strategy.- Building, restructuring and maintaining the strategy intranet website.- Assist the Change Management workstream in developing and implementing procedures for weekly reports and Question and Answers.

Responsible for the communication, branding and customer satisfaction survey processes, including producing, analysing and delivering reliable and timely information to management and guiding and supporting Country marketing departments. Play a key role in promoting Maersk Line services in targeted customer campaigns.- Building and executing upon the yearly communication activity plan, based on top management input and requests, thereby ensuring a foundation for improved Sales and Marketing process.- Developing and implementing procedures and tools to timely analyse the Customer Satisfaction Survey (CSS) and provide customers with accurate feedback. This has resulted in an increase in the KPI for customer satisfaction and loyalty.- Contacting various stakeholders for buy-in on different projects.- Requested from top management and Headquarters to share different best practices with HQ and other Regions.- Owner of the intranet content and maintenance.- Training and improvement of all Eastern Mediterranean Country marketing departments (more than 25 countries) in communication, branding and CSS skills and knowledge. - Initiate specific drives to align and increase customer communication over the region. The implementation of the weekly newsletter (Campaign Management through Globase) is one example.

Account coordinator: - Understanding the strategic role and effectiveness of different media, by target and by category, and know when and how it is relevant to use them to achieve the brands objectives.- Conception, development, translation, copywriting and event strategy on several budgets: La Compagnie des Petits, Orpi, Schering Plough Vétérinaire.- Primary French-speaking contact for both clients and suppliers. Project manager – Dell Computers: - Monthly B2B catalogues and managing large accounts of four countries and as many languages.- Client briefs, agency debriefing, creative recommendation and copywriting, layout management. - Strategic brainstorming and project development, including acquisition and client retention programmes, targeted catalogues, leaflets and advertising campaigns. - Primary English-speaking contact for both clients and suppliers.

Account handler for the Volvo Group:- Coordinating advertisement together with the Volvo Group’s representative from all Middle Eastern and Mediterranean countries. - Development and translation of advertisement.- Confidential handling for future successful advertising launch.

- Management traineeship through AIESEC.- Responsible for starting up an international sales department.- Corresponding with international dental companies and organisations.

- Conducting of training sessions for security managers in Paris, France.- Management of confidentiality risks and risk management identification.- Interpreter for the American counterparts.

Internship at the Department of Public Information/Non-Governmental Organisations (NGOs).- Responsible for finding appropriate speakers for weekly briefings with NGOs, e.g. Country ambassadors, United Nations ambassadors, NGOs, or journalists. - Researching NGOs for association or disassociation with the United Nations.- Responsible for communication with NGOs.