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Anna Wilson personal email
Software Executive well balanced in efficiently leading various technical departments, along with, successfully leading revenue generating departments owning and achieving quota attainment.Proven record of success with reorganization, reestablishment, and reengineering standards and procedures to improve efficiency, motivate teams, inspire change, and build strong client relationships.
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Activeops
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Evp Global Technology OperationsActiveops Aug 2018 - PresentReading, Berkshire, GbActiveOps is a provider of SaaS and On-premise operation management solutions for financial services, shared services, BPOs, government, healthcare and other services industries.Lead ActiveOps' Professional Services, Technical Account Management, Technical Support, Infrastructure, ITSM, and Data Engineering departments distributed across multiple continents.Created, recruited, and shaped new departments (Technical Account Management, IT Service Management, and Data Engineering departments) to better align with and achieve AO business and technology goals. Successfully established structure, governance, and a capable team in the tech ops function leading to increased performance against SLAs, internal metrics, and reduced costs. All while improving the stability and security of our SaaS offerings.Serve as the visionary for the Tech Ops Group's goals of streamlining operations, enhancing transparency, plus continuous improvement and innovation.
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Vice President Of Client ServicesLanvera Jul 2014 - Apr 2017Coppell, Tx, UsLanvera is a technology services company specializing in data presentment, delivery, and archiving of sensitive data for customer communications.Owned the strategic direction and management of Lanvera’s Client Services Organization comprised of the Customer Success, PMO, Professional Services, and Technical Support departments. Focused on Client Services initiatives for establishing global standards, creating an environment conducive to reuse and to scale, in addition to, continued process improvement in all aspects of the Client Services Organization. -
Director Of Program Management, Professional ServicesCa Technologies May 2011 - Apr 2013San Jose, California, UsCA Technologies is a multinational technology company. Led Professional Services tactical initiatives for strategic accounts. Worked in concert as the Services primary with Sales across all product lines. Orchestrated the full array of Service lines into client solutions, as appropriate, to meet clients' complex business objectives while delivering measurable results.Managed global staff of Program Managers, Project Managers, and Professional Services consultants. -
Regional Director Of Professional ServicesSerena Software Jun 2008 - May 2011San Mateo, Ca, UsSerena Software provided solutions offering a process orchestration approach spanning the areas of development, DevOps and IT management. Professional Services Sales and Practice Management. Direct P/L responsibility for the America’s West/Central region. Drove Services business development by uncovering and creating visibility to improvement possibilities based upon expanding existing solutions while managing the professional services staff. As part of the extended Sales team, served as the primary Services lead during the Sales cycle for strategic NLR opportunities. -
Senior Advisory It Consultant, Professional ServicesIbm Feb 2003 - Nov 2006Armonk, New York, Ny, UsIBM is an American multinational technology corporation offering software, consulting, and cloud infrastructure solutions. Engaged in client facing activities, as an extension to the account team, both before and after the sale, driving client results with an emphasis on leading the Services implementation for the Rational Software brand. Delivered billable services including on-premise installation/configuration, admin/end-user enablement. Also, provided methodology consulting services for process improvement in requirements management, configuration and change management, as well as, quality assurance management through functional and performance testing. -
Solutions Architect, Technical SalesRational Software Feb 2001 - Feb 2003UsRational Software provided tools and consulting to expand the use of modern software engineering practices including Unified Modeling Language (UML), created by Rational Software, in Rational’s software development process framework.Assisted in achieving NLR quotas as a technical member of a defined sales team owning all technical aspects of the sales cycle plus serving as the implementation consultant post-sale. Excelled performing pre-sales activities including demos, POCs, and assessments as well as post-sales billable efforts implementing the suite of Rational tools. -
Software EngineerPerot Systems Feb 1998 - Feb 2001Round Rock, Texas, UsPerot Systems was an information technology services provider. Coded enhancement requests, served as the backup DBA, and participated in the on-call production support rotation as a full-time billable resource for Tenet Healthcare’s systems.
Anna Wilson Skills
Anna Wilson Education Details
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The University Of Texas At DallasManagement Of Information Systems
Frequently Asked Questions about Anna Wilson
What company does Anna Wilson work for?
Anna Wilson works for Activeops
What is Anna Wilson's role at the current company?
Anna Wilson's current role is EVP Global Technology Operations.
What is Anna Wilson's email address?
Anna Wilson's email address is aw****@****era.com
What schools did Anna Wilson attend?
Anna Wilson attended The University Of Texas At Dallas.
What skills is Anna Wilson known for?
Anna Wilson has skills like Professional Services, Pre Sales, Enterprise Software, Strategy, Saas, Cloud Computing, Management, Solution Architecture, Software Project Management, Consulting, Leadership, Business Intelligence.
Who are Anna Wilson's colleagues?
Anna Wilson's colleagues are Tom King, Rajitha Pogiri, Dan D., Sarah Essop, Lucy Dawson, Dinesh Shukla, Michael Cooper.
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