Anna is a highly regarded enterprise leader with 25+ years in leading global financial services and digital companies. She builds and grows high performing teams of 200+ to deliver customer and operational excellence.With 15+ years in strategic leadership roles in complex, regulated companies, Anna brings an adaptive, innovative and commercial approach. She is expert at developing and executing practical strategies that drive customer value efficiently, enabling business growth and agility.Anna is known and respected for leading organisational change with a relentless customer and people lens. She leverages her deep consumer empathy and insight and her engaging interpersonal skills to influence a wide range of stakeholders (internally and externally), bringing them on the journey to deliver strong people, customer and commercial outcomes.Anna is passionate about delivering human and digital capabilities and cultures that build customer trust and sustainably uplift organisational performance. She is always looking at opportunities to improve. She thrives on identifying talent and leading and mentoring people to grow meaningful careers.Leadership style:- Values-driven - Strategic thinker- Results oriented- People and customer centric- Influencer and collaborator- Authentic and inspiringKnown and respected for:- Future-focused vision and strategy aligned to changing customer needs- Performance metrics that matter coupled with agile, disciplined strategy execution- Trusted, impactful stakeholder relationships - Creating environments where “people can shine in their own skin” (feedback quote)- Achieving business growth and agility through customer and operational excellence- Breadth of perspective, curiosity, and a thirst for learning and growthQualifications:Graduate (Australian Institute of Company Directors)Digital Transformation Program (Massachusetts Institute of Technology)Master of Business Management (Monash University)Organisational Psychology Degree (University of Melbourne)