Anna Zerance Email & Phone Number

Jacksonville, Fl, Us

Seattle, Wa, Us

New York, Ny, Us

Assist Area Manager in the supervision of activities at site location.Supervise tasks or special projects at site location.Resolve conflicts or issues that may arise among employees or between client and staff (involving Site Manager if needed).Train new employees on job duties and cross training of current staff.Complete required logs, reports and other paperwork.Perform quality check on all work.Due to changing technology in office automation, the supervisor is routinely required to learn new features and functionality of copying machines, faxes, scanning, and shipping equipment as introduced at the site and train staff immediately in order to take advantage of new functionality for greater productivity and efficiency.

Nashville, Tn, Us

Achieving set productivity and quality scores on an ongoing basisConducting confidential interviews with patientsEscalation of issues following defined proceduresAssistant in product improvement process

Newport Beach, California, Us

Creating Inventory reportsTracking inventory via virtual queAssisting with research on titles

Dependent upon team assignment, responsible for processing Affidavits, Arbitration Agreements, Statement of Claims, Media Requests, and/or providing administrative and back-office support to Network Attorney Firms and the Vendor Network department.Reviewed and verified incoming account and/or legal document content for accuracy of content and format. Identify any issues, discrepancies and/or errors, make corrections or forward to appropriate parties for resolution, and implement resolutions according to Management and/or Network Attorney direction.Request, prepare, and/or forward legal documents to appropriate parties for proper handling within established time frames.When requested, sort, prepare, log, index, and scan incoming documents and batch and forward hard copy documents to storage facility.Provide thorough, efficient, and accurate account updates on hard copy and/or electronic files for each account processed.When requested, transfer account files to Collection department for distribution to Collector as necessary.Update and maintain required databases, spreadsheets, and/or reports and forward to Management on a daily/weekly basis.Participate in projects, duties, and/or other administrative tasks as assigned by Management.Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.Follow up in a timely manner to ensure customer satisfaction.Provided feedback to management concerning possible problems or areas of improvement.

Demonstrated the ability to work in a team environment to complete a quality product on time and accuratelyWorked within established guidelines and expectations with a strong attention to detailPerformed quality checks on completed work for self and othersCommunicated with other associates progress on specific jobsAnalyzed and planned work flow to get maximum resultsLearned production facilities software and methods of producing printed productAdapted to changing priorities to accommodate overall facility goals

Philadelphia, Pennsylvania, Us

Demonstrated, on a consistent basis, the individual and team behaviors that embodied the service excellence philosophyPerformed cleaning functions as assigned in areas established scheduled andused prescribed methods and required chemicalsHigh dust surfaces above shoulder height, including but not limited to the following: tops of lights, doors, curtain tops, and wall-mounted TV setsClean and sanitize and polish metal and porcelain fixtures in the bathrooms,replenished supplies, including soap, tissue, towel, and sanitary dispensersEmpty wastebaskets and remove trashDry and wet mop/vacuum floors of rooms and officesSpot clean walls, windows and polish metal surfaces

Ensuring the overall appearance of the building, keeping the plan-o-grams up to date, prices cahnges, and setting the store ad,

Worked closely with the store manager to handle the day to day businesss of the store which includedCreated a positive selling culture by observing, coaching and providing feedback to associates on their use of the 5-Step Selling ProcessEnsured appearance of the store was maintained on a daily basisEncouraged a strong customer service environment by ensuring every customer was greeted and offered assistance as needed. Trained and cross trained associates in each department. Conducted interviews hired and trained associates to fulfill the company goalsCreated a weekly schedule for a staff of 30Communicated with department mangers about sales and goals for their deparment

Digital Design Diploma, Graphic Design

Business Administration Diploma, Business Administration And Management, General